Note fondée sur 335 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 juin 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Natasha!Thank you so much for your perfect rating! We are thrilled to know that you had a wonderful experience during your stay with us. Your positive feedback is incredibly valuable, and it motivates our team to continue providing exceptional service and hospitality. We look forward to welcoming you back for another delightful stay in the future!
par un voyageur
Publié le 15 juin 2024 sur Expedia
We had no problems. Pool was open just needed a little cleaning.
Commentaires de Gestion de l’hôtel
17 juin 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Natasha,Thank you for sharing your feedback with us at Quality Inn & Suites Vidalia. We're delighted to hear that you had an overall pleasant experience during your stay. We apologize for any inconvenience caused by the pool needing cleaning; we strive to maintain high standards of cleanliness throughout all our facilities. Your comments have been noted and will be addressed to ensure a consistently enjoyable stay for all our guests. We appreciate your understanding and hope to welcome you back for another enjoyable stay soon.
par un voyageur
Pest Control Needed
Publié le 9 juin 2024 sur HotelsOur stay wasn't too comfortable. We was disturbed around 11pm last night with a group of roaches. We had to change rooms at that time of night. I was planning on waking up at 3am to drive back home to Florida. We had to go out and find roach spray at that time of night. It wasn't a pleasant stay.
Commentaires de Gestion de l’hôtel
10 juin 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Rhodney,Thank you for sharing your experience at Quality Inn & Suites Vidalia. We are deeply sorry to hear about the inconvenience you encountered during your stay. It's disheartening to learn that you were disturbed by a group of roaches late at night, prompting a room change and the need to seek out roach spray. Maintaining a comfortable and pest-free environment for our guests is of utmost importance to us, and we understand the impact this had on your stay. Please know that we take your feedback seriously and are actively addressing this issue with our pest control measures to prevent any recurrence. We truly value your patronage and hope to have the opportunity to regain your trust on your next visit to Vidalia.
par un voyageur
Publié le 2 juin 2024 sur Expedia
Not the best quality but get what you pay for.
Commentaires de Gestion de l’hôtel
2 juin 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Debbie,Thank you for choosing Quality Inn & Suites Vidalia. We appreciate your feedback and understand your perspective. While we strive to offer value for money, we also continually work to enhance the quality of our services and amenities. We're glad to know that you found our rates reasonable and hope that you were able to enjoy some aspects of your stay. Your insights are invaluable as we endeavor to improve our offerings for all our guests.
par un voyageur
Publié le 24 mai 2024 sur Expedia
Supposedly Non-smoking room. It smelled of old ashtray. Cheap weed smell from the room next door. Left alot to be desired.
Commentaires de Gestion de l’hôtel
24 mai 2024 par Stephanie P., Gestion de l’hôtel
Dear Thomas.We appreciate you taking the time to provide us with such candid feedback of your stay. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.
par un voyageur
Publié le 4 mai 2024 sur Expedia
Location could be in a more accessible area and I would prefer inside rooms
Commentaires de Gestion de l’hôtel
6 mai 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Jewellava, We truly appreciate you sharing your thoughts on your recent stay with us! Your feedback is invaluable as we continuously strive to enhance our guests' experiences. While we're delighted to hear that you enjoyed your stay overall, we've duly noted your comments regarding the location and room preferences. Rest assured, we're always exploring ways to improve and accommodate the needs of our guests better. We hope to welcome you back soon and provide you with an even more memorable experience.
par un voyageur
Publié le 3 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 mai 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Arkealious, We're delighted to receive your 5 out of 5 rating! Your feedback means a lot to us and serves as a proof to our commitment to providing exceptional service. We're thrilled that you had such a wonderful experience during your stay. Should you ever find yourself in the area again, we'd love to welcome you back for another fantastic visit!
par un voyageur
Publié le 29 avr. 2024 sur Expedia
Cost
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Mable, We greatly appreciate you sharing your experience with us! It's invaluable for us to hear from our guests and understand how we can make their stays even better. We're delighted to see that you had an overall positive experience during your time with us. If there's anything specific you feel we could improve upon to earn that fifth star next time, please don't hesitate to let us know. We're committed to continuously enhancing our services and ensuring every guest has a memorable stay. We look forward to welcoming you back soon for another fantastic stay!
par un voyageur
Publié le 24 avr. 2024 sur Expedia
NA
Commentaires de Gestion de l’hôtel
25 avr. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Cristal!Wow, what a fantastic rating! Your perfect score speaks volumes, even without a comment. We're thrilled to hear that you had such an exceptional experience with us. It's guests like you who make our job so rewarding. We're delighted that we were able to meet and exceed your expectations, and we can't wait to welcome you back for another memorable stay. Your satisfaction is our top priority, and we'll continue striving to make each visit as outstanding as the last. Thank you for choosing to stay with us, and we eagerly anticipate your next visit!
par un voyageur
Publié le 19 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 mai 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Roger, Thank you so much for taking the time to rate your recent stay with us! We're absolutely thrilled to see that you had such a wonderful experience. Your perfect score truly means the world to us.It's fantastic to hear that everything met or exceeded your expectations during your time here. We're delighted that you found your stay to be flawless and enjoyable from start to finish.If there's anything specific you'd like to share about what made your stay exceptional, or if you have any suggestions for how we can continue to improve, please don't hesitate to reach out. Your feedback is invaluable to us as we strive to provide the best possible experience for all of our guests.
