Note fondée sur 882 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2024 sur Hotels
merveilleux hotel
confortable..beau..face au chateau
petit déjeuné tres copieux et varié
jy reviendrai avec plaisir
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Austria Trend Parkhotel Schönbrunn, Gestion de l’hôtel
Dear guest Duffau,We sincerely thank you for taking the time to share your experience at Austria Trend Parkhotel Schönbrunn. We are delighted to read that you enjoyed the comfort of our hotel, its beauty, and its proximity to the castle. It is a pleasure to learn that you also liked our rich and varied breakfast. We would be delighted to welcome you again on your next visit.With best wishes,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Austria Trend Parkhotel Schönbrunn, Gestion de l’hôtel
Dear Caroline,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Austria Trend Parkhotel Schönbrunn, Gestion de l’hôtel
Dear Caroline,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team
par un voyageur
Publié le 29 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 nov. 2024 par Austria Trend Parkhotel Schönbrunn, Gestion de l’hôtel
Dear Anne-Chantal Marie Christiane Yvette,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team
par un voyageur
Publié le 19 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par Austria Trend Parkhotel Schönbrunn, Gestion de l’hôtel
Dear Brice,we are pleased to welcome you as our esteemed guest at the Austria Trend Parkhotel Schönbrunn and that you took the time to share your impressions with us.As we always strive to continually improve our offerings and services, we would like to ask politely if you could tell us the details of your stay. Only with your help, we get the possibility to make positive changes. Your feedback is highly appreciated!Thank you very much for your help and we wish you a successful day!Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team
par un voyageur
Publié le 16 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Austria Trend Parkhotel Schönbrunn, Gestion de l’hôtel
Dear guest Manelle,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team
par un voyageur
Excellent Séjour
Publié le 12 déc. 2023 sur HotelsAccueil agréable,
Chambre magnifique.
Petit déjeuner extraordinaire.
Superbe séjour en partie grâce à cet hôtel
Commentaires de Gestion de l’hôtel
13 déc. 2023 par Austria Trend Parkhotel Schönbrunn, Gestion de l’hôtel
Dear guest,thank you for choosing our Austria Trend Parkhotel Schönbrunn for your travels to Vienna and taking time for your absolute positive review!Commitment to service and guest satisfaction is our main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks for our passion to be your host.Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team
par un voyageur
Publié le 11 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2023 par Austria Trend Parkhotel Schönbrunn, Gestion de l’hôtel
Dear Gilles,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team
par un voyageur
Statut VIP ?
Publié le 25 mai 2023 sur HotelsMalgré le statut VIP on ne nous a pas proposé de surclassement de notre chambre. Nous avions réservé une suite junior pour 4 nuits en demandant d’être en hauteur et on nous a mis au premier étage dans une chambre avec de petites fenêtres, ce qui faisait très sombre. Pour cet hôtel, nous nous demandons à quoi sert le statut VIP ???
Commentaires de Gestion de l’hôtel
26 mai 2023 par Austria Trend Parkhotel Schönbrunn, Gestion de l’hôtel
Dear Pierre-Alian,thank you for staying in our Austria Trend Parkhotel Schönbrunn and sharing your constructive feedback with us.We regret deeply that our hotel did not meet your expectations and we assure you that this does not correspond to our usual standard. We have to apologize for the inconveniences during your stay. Of course, we understand that you are disappointed of not receiving a free upgrade. According to the VIP statutes, VIP Premium customers receive a 25% discount on F&B services and, subject to availability, free early check-in, free late checkout and a free room upgrade. Unfortunately, at the time of your stay, we were fully booked with the next higher category - our suites. We are very sorry not to send you better news.Even if your experience with us has not been as expected, it helps us further to improve our product and service. Of course we will discuss these points in our quality meeting to address the points of criticism.We are looking forward to welcoming you back in the future and wish you all the best.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team
par un voyageur
Publié le 1 oct. 2022 sur Expedia
Commentaires de Gestion de l’hôtel
21 févr. 2023 par Austria Trend Parkhotel Schönbrunn, Gestion de l’hôtel
Dear Cristina,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team
