Entire apartment

SMARTments business Wien Hauptbahnhof

3.0 star property
3-star eco-certified apartment near Vienna State Opera

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Photo gallery for SMARTments business Wien Hauptbahnhof

Lobby
Property entrance
Smart TV
Apartment | Living area
Studio XL
Reviews
8.6

Excellent

Popular amenities

  • Free WiFi
    Free WiFiFree WiFi
  • Kitchen
    KitchenKitchen

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
Gertrude-Fröhlich-Sandner-Straße 15, Vienna, Vienna, 1100
  • Popular LocationBelvedere8 min walk
  • Popular LocationVienna State Opera4 min drive
  • Popular LocationSt. Stephen's Cathedral6 min drive
  • AirportVienna (VIE-Vienna Intl.)20 min drive

Room options

Studio

  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Studio Twin

  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

Studio XL

  • 28 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Vienna

Favoriten stay.A stay at this Favoriten apartment places you within half a mile (1 km) of Belvedere and 2 miles (3 km) of Vienna State Opera. Hofburg Imperial Palace and St. Stephen's Cathedral are also within 3 miles (5 km).

What's nearby

  • Belvedere - 8 min walk
  • Vienna State Opera - 4 min drive
  • Prater - 6 min drive
  • Stephansplatz - 6 min drive
  • St. Stephen's Cathedral - 6 min drive

Getting around

  • Vienna Central Station - 2 min walk
  • Alfred-Adler-Straße Tram Stop - 5 min walk
  • Vienna International Airport (VIE) - 20 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Leberkas-Pepi - ‬4 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Heberer - ‬2 min walk
  • ‪Coffee Fellows - ‬3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

SMARTments business Wien Hauptbahnhof

3-star eco-certified apartment near Vienna State Opera
As a guest of SMARTments business Wien Hauptbahnhof, you'll find a vending machine, coffee/tea in a common area, and express check-in. WiFi is free in public spaces. The eco-certified SMARTments business Wien Hauptbahnhof also features a front-desk safe, an elevator, and a water dispenser.

This 3-star Vienna apartment is smoke free.

  • 162 guestrooms or units
  • Built in 2017
  • Coffee in lobby
  • Express check-in
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
SMARTments business Wien Hauptbahnhof offers 162 accommodations with hair dryers and blackout drapes/curtains. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Vienna apartment provides complimentary wireless Internet access. Smart televisions come with satellite channels. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Dishwasher
  • Toaster
  • Water dispenser
  • Cookware/dishes/utensils

Dining

  • Coffee/tea in a common area

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Hair dryer
  • Towels provided

Entertainment

  • Smart TV with satellite service

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Blackout drapes/curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Vending machine

Location highlights

  • Near the airport
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 162 rooms
  • Built in 2017
  • Double-glazed windows
  • Energy-saving switches
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests are recommended to download the property's Hotelbird mobile app before check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

Housekeeping is provided every 14 days.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

SMARTments business Wien Hauptbahnhof Aparthotel Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Haup
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Hauptbahnhof Apartment
SMARTments business Wien Hauptbahnhof Apartment Vienna

SMARTments business Wien Hauptbahnhof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1051 reviews" "
Rating 8 - Good. 372 out of 1051 reviews" "
Rating 6 - Okay. 95 out of 1051 reviews" "
Rating 4 - Poor. 26 out of 1051 reviews" "
Rating 2 - Terrible. 32 out of 1051 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Che Rim

Travelled with group
Disliked: Cleanliness, room comfort
Same Customer Service Level as McDonald's
The whole point of booking this hotel was to store our stuff before our train but they did not allow that. Like Um? We had to go to the central station to figure out the storage ourselves just to figure out that there was NO STORAGE?!?!? We called them again to see if they can accommodate us because of the lack of storage and they said they cannot do anything about it like what is the point of your existence?? L hotel.
Stayed 3 nights in Mar 2024

6/10 Okay

FRANCES

Liked: Cleanliness
Disliked: Amenities
The check in was terrible. On Expedia I searched for a Hotel in Vienna and Smartments came up in the category. However, there was no reception desk, no place to put luggage when I arrived prior to check in, so had to carry my ski bag with me for 1.5 hours. I only had one afternoon in Venice, so this was disappointing. This is definitely NOT a hotel, and one shouldn't expect any of the services one would get at a hotel. This should NOT be in the hotel category in Expedia.
Stayed 1 night in Mar 2024

4/10 Poor

Candy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location of this hotel is very convenience. Hotel is clean, but the pillows are very soft. Short time stay is good choice.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
everything well except pillow no good.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Highly recommended
It was a very comfortable place and really close to train station. Basic amenities provided with a complete kitchen. The only challenge was it took as a while to figure out the WiFi connection. Overall, I was pleased with our stay.
Stayed 2 nights in Dec 2023

6/10 Okay

Emily, CHICAGO

Liked: Cleanliness, amenities
Good place to stay in a budget. I liked the location, and it was easy to get around from there. Clean space, but they provided only one super uncomfortable pillow and a very small blanket, so I had a hard time sleeping. I want to thank Renata for her amazing customer service. I arrived before the check-in time, and she was incredibly helpful & nice to me.
Stayed 7 nights in Dec 2023

6/10 Okay

Sarah-Eve

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2023

8/10 Good

Clay

Disliked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Gamal

Liked: Cleanliness, room comfort
Excellent experience at Smartments
We really enjoyed staying at Smartments apartments. Its location next to the Main Train Station (Hauptbahnhof) was quite convenient, and having a kitchenette was a great bonus. The apartment was clean, comfortable and the walls were sound proof. We got more toilette paper from the supplies room using our room key when we ran out. Purchasing coffee was also easy at the front desk for the espresso machine in the room. The front desk was helpful and answered all our questions during the week but there was nobody in the weekend. Only incident we saw was one of the tenants got stuck in the elevator during the weekend, and it took a while till she was saved. We stopped using the elevator after that incident just in case. We will definitely go there again if we ever return to Vienna.
Stayed 7 nights in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, room comfort
Great Value and Great Location
For the price, this place was great. The only thing I didn't like were the one pillow for the bed (it was flat and a bit uncomfortable), but otherwise I was very pleased.
Stayed 7 nights in Sep 2023

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
We've stayed here several times over the last few years and were eager to stay here again on our first post-Covid trip to Vienna. As always, the whole set-up was excellent and a joy to experience. I can't recommend this place too highly if you want a great holiday at a VERY reasonable price.
Stayed 9 nights in May 2023

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, room comfort
Vienna is an incredible city and SMARTments Wien Hauptbahnhof is conveniently located by central station. The only issue was when housekeeping came by we requested that they come the following day. They never returned as scheduled, and clean towels during a 8 day stay would have been nice.
Stayed 7 nights in Apr 2023

10/10 Excellent

Susan, HUNTSVILLE

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location by the modern train station. The bathroom was immaculate. Automated check-in worked well. I was very happy with everything about this place. However, since they don't have A/C I would not stay here in the summer. The building was plenty warm in December.

10/10 Excellent

Abir

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in and check out process is completely digital and is real smart
Stayed 4 nights in Oct 2022

2/10 Terrible

martine

Stayed 3 nights in Sep 2022

10/10 Excellent

Say

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Carmin

Liked: Cleanliness, amenities
Clean and comfortable, cole to train station
Stayed 3 nights in Sep 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Should have been perfect...
Nice, new and spacey room. Wonderful location for HBF! Checkin is a bit tricky but working fine. No air con. There should be a fan in every room in summer. People arrive with sweaty smell in the lobby because of lack of aircon. Nobody assists during weekend checkin. WiFi only works woth one device. You can't connect it to tablet and smartphone at the same time.
Stayed 3 nights in Aug 2022

8/10 Good

Isobel

Liked: Cleanliness
Disliked: Room comfort
A fan would be nice
Close to Main Station, with excellent SparMarket. Difficult to know how to work hob/stove with no instructions. Lack of ice making whether in tbe freezer or at a central ice machine. Would have been nice to have had a fan (ceiling or otherwise on the wall) for hot days, since there is no AC and air does circulate very well. Withwindows open, person on windowside of bed can easily knock themselves out as windows open inwards.
Stayed 7 nights in Aug 2022

2/10 Terrible

Brian, Alexis Creek

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
broken down check in system, fan, no kettle dirty room, no AC, leaky shower head,tiny room with child size beds. DO NOT STAY HERE!!
Stayed 2 nights in Aug 2022

6/10 Okay

Simon

Travelled with partner
Liked: Property conditions & facilities
Very efficient check in and minimal staff. However there were hairs in the shower and on the bedspread (who has these anymore). The room was very hot with no aircon, although a noisy fan was provided. Bed was barely big enough for two small people.
Stayed 3 nights in Aug 2022

4/10 Poor

Jordan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2022

6/10 Okay

Amber

Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 11 nights in Jul 2022