Note fondée sur 59 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
5,0 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 mai 2024 sur Expedia
Nous avons passé trois nuits dans cet hôtel magnifique, proposant un excellent breakfast ; une salle de sport, piscine et spa d’une propreté impeccable, tout comme la chambre. Le calme règne. Nous ne recommanderons pas d’autres hôtels de cette catégorie que celui-ci ; nous en gardons un souvenir très agréable.
Commentaires de Gestion de l’hôtel
31 mai 2024 par Nicole Zandt, Gestion de l’hôtel
Dear Ms. Stephanie Christine David,Thank you for taking the time to share your experience with us. I am delighted to hear that you enjoyed your three-night stay at our hotel. It is wonderful to know that you appreciated our excellent breakfast, as well as the cleanliness of our gym and spa facilities, and that you found your room flawless. Your kind words and willingness to recommend our hotel over others in its category mean a lot to us. I am thrilled to have left you with such pleasant memories.Kind regards,Nicole ZandtGeneral Manager
par un voyageur
Publié le 10 avr. 2023 sur Expedia
Chambres design en parfait etat. Très bon petit déjeuner servi à table. Malheureusement vue sur une cour intérieure et non sur la ville comme annoncé sur le site.
Commentaires de Gestion de l’hôtel
15 avr. 2023 par Nicole Zandt, Gestion de l’hôtel
Dear Mr. Outin,Thank you very much for having chosen The Amauris Vienna for your previous stay in the capital of Austria and for having taken the time to share your experience with us.I am very glad to hear, that you enjoyed your time with us. The whole team is striving to provide excellent service by creating guest experiences. Therefore, your feedback is more than valued.Please accept my sincerest apology for the missing view, but our Superior Rooms are either facing to the inner court or the the side street. This is also written on our official website. We have already contacted Expedia to clarify the issue regarding the information shown on their website. Thank you very much for bringing that information to our attention.I am very much looking forward to welcoming you again at The Amauris Vienna!Yours Sincerely,Nicole ZandtGeneral Manager
par un voyageur de Rockville
Publié le 29 sept. 2024 sur Expedia
Absolutely beautiful new hotel on the Ringstrasse! Conveniently located near all the major sites in the inner city of Vienna. Easy two block walk to the Staatsoper (use the underground shopping mall/U-bahn station walkway to skip having to cross the Ringstrasse), and Hofburg palace and museums are just another 1 - 2 blocks beyond. Gorgeous, well designed and maintained rooms. Wonderfully comfortable beds, and amazing shower with excellent water pressure (and fantastic water quality)! Extremely friendly and helpful staff. Excellent food in both the hotel's bistro and Glasswing restaurant. Glasswing restaurant's 7-course tasting menu is a bit of a splurge (we were celebrating our 25th wedding anniversary), but worth every penny - and the wine pairings were outstanding! All around, we had an amazing stay at the Amauris! This is our new "go to" hotel in Vienna!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Nicole Zandt - General Manager, Gestion de l’hôtel
Dear Ms. Kim,It was a pleasure to welcome you at The Amauris Vienna and thank you for having taken the time to share your valuable impressions with us following your stay. It was an honor to have you with us during your 25h anniversary. Feedback like yours truly motivates the team on their daily endeavors to provide the first-class service that you and all our guests are entitled to expect. Indeed, our mission is to turn our guests time with us into magical memories and I am delighted to read that you had a wonderful time.I hope that you will give us the pleasure of a returning visit to our property in a near future.Sincerely,Nicole ZandtGeneral Manager
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Nicole Zandt - General Manager, Gestion de l’hôtel
Dear Mr. Roger,thank you so much for your kind feedback and for sharing your experience at our property with us.I am happy you had a wonderful time at our property and I hope we will be able to welcome you again with us very soon.Sincerely,Nicole ZandtGeneral Manager
par un voyageur
Publié le 2 sept. 2024 sur Hotels
What a fabulous hotel! The staff is amazing! From reception to restaurant, everyone is so pleasant and helpful. They make you feel at home! The location of the hotel is the best. 3 minutes walk to the State Opera and walking distance to most attractions.
Our room was street facing. A tram station is right outside but you could not tell when inside, the room was so quiet!
We dined at the Glasswing restaurant. I cannot say enough good things about it! The food was amazing! Michelin worthy!
The breakfast is not to be missed. We visited in the summer so we had beautiful mornings on the terrace.
The rooms are gorgeous! The bathrooms are spacious with double sinks. The toilet is separate which I liked.
However, outside of the hotel was a little different. People in Vienna are not friendly. We had come from Budapest where everyone was so welcoming and had a “our city is your city” vibe. In Vienna people have the “when are you leaving” vibe.
But this hotel and its people will make me go back to Vienna!
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Nicole Zandt - General Manager, Gestion de l’hôtel
Dear Mr./Mrs. Khumbu,thank you very much for your kind review and for choosing our hotel for your stay in Vienna.I am glad to hear that you enjoyed your time with us and that the team was able to make your stay enjoyable and memorable. I am happy to hear that you enjoyed the breakfast and dinner and your words mean a lot to us.I hope to be able to welcome you with us very soon.Sincerely,Nicole ZandtGeneral Manager
par un voyageur de Pickering
Publié le 24 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Nicole Zandt - General Manager, Gestion de l’hôtel
Dear Mrs. Anna,thank you very much for sharing your experience with us. I am so glad you enjoyed your time here at our property, The Amauris Vienna.I hope to be able to welcome you back with us very soon.Best regards,Nicole ZandtGeneral Manager
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Nicole Zandt - General Manager, Gestion de l’hôtel
Dear Mr. William,Thank you very much for choosing The Amauris Vienna for your recent stay and for leaving such an excellent review.It is a pleasure that you thoroughly enjoyed your time with us.I sincerely hope to have the opportunity to welcome you again in the near future.Sincerely,Nicole ZandtGeneral Manager
par un voyageur
Publié le 4 août 2024 sur Expedia
Great hotel we definitely come back again
Commentaires de Gestion de l’hôtel
5 août 2024 par Nicole Zandt - General Manager, Gestion de l’hôtel
Dear Mr. Daniel,Thank you very much for having chosen The Amauris Vienna for your recent stay and for taking the time to leave this phenomenal review.It is a pleasure to read that you thoroughly enjoyed your time with us and that you will be coming back.I am very much looking forward to having you again here with us at The Amauris Vienna.Yours sincerely,Nicole ZandtGeneral Manager
par un voyageur
Publié le 3 août 2024 sur Expedia
Great service and location. Rooms are modern and very comfortable
Commentaires de Gestion de l’hôtel
3 août 2024 par Nicole Zandt - General Manager, Gestion de l’hôtel
Dear Mr. Joseph,I would like to thank you for your kind feedback and sharing your experience with us at The Amauris Vienna.I am so happy to hear that you enjoyed your time with us and that we were able to make your stay memorable and comfortable.I hope to be able to welcome you back very soon.Sincerely,Nicole ZandtGeneral Manager
par un voyageur
Publié le 1 août 2024 sur Expedia
Excellent hotel. Brilliant waiter service breakfast. Spacious modern room and bathroom with good aircon. First class service and very friendly staff.
Commentaires de Gestion de l’hôtel
1 août 2024 par Nicole Zandt - General Manager, Gestion de l’hôtel
Dear Mr. Ian,Thank you very much for your kind review. I am delighted to hear that you enjoyed your stay at our hotel and that you were satisfied with our service at breakfast. It is also wonderful to know that you were pleased with the spacious and modern rooms and bathrooms, as well as the efficient air conditioning.Your kind words regarding our first-class service and friendly staff mean a lot to us. Your feedback is a great motivation for our team.I look forward to welcoming you back to our hotel in the near future.Kind regards,
