Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 nov. 2019 sur Hotels
par un voyageur
Superbe
Publié le 27 oct. 2019 sur HotelsSuper séjour dans cet hôtel très confortable. Propreté irréprochable. Une superbe suite spacieuse avec tous les équipements.
Un petit bémol : concernant le bar, j'ai commandé une bière et malheureusement le verre est tombé par terre et s'est brisé en emportant ma bière. Résultat, je n'ai pas pu la boire évidemment et l'on m'a facturé le verre au prix de 3 euros, soit 2 fois le prix de la bière.... Je trouve cela un peu mesquin.
Mais bon, c'est du détail !
Commentaires de Gestion de l’hôtel
31 oct. 2019 par GSA, Gestion de l’hôtel
Dear Valued guest,
Thank you for posting a review and sharing your experience. We appreciate you loved our rooms facilities and services. Regards to the bar service matters, we would like the opportunity to investigate your feedback further and fix this issue accurately. Please accept our sincerest apologies and thanks for bringing this issue to our attention. We hope you could give us another chance to welcome you back on your next trip.
With kind regards,
The management.
par un voyageur de charles town
Publié le 13 juin 2024
Commentaires de Gestion de l’hôtel
12 juill. 2024 par The management, Gestion de l’hôtel
Thank you very much for staying with and wrote us a kind review. It was our pleasure to welcome you and we hope to service you again on your next visit.With Best regards,
par un voyageur
Publié le 16 mai 2024 sur Expedia
Nice location and excellent service
Commentaires de Gestion de l’hôtel
12 juill. 2024 par The management, Gestion de l’hôtel
Dear Inthysone,Thank you very much for your review and for staying with us. We are delighted you were happy with our service and enjoyed during your stay. We hope you will consider us again on your next visit.With Best regards,
par un voyageur
Publié le 26 oct. 2023 sur Expedia
L' hotel è molto bello, con piscina e palestra. Il ristorante per la colazione si trova nella strada di fronte. Purtroppo lo staff non ha mai risposto a numerose email inviate per prenotare dei transfer dalla stazione bus e aeroporto. La camera assegnatami, molto bella, era sull'ala in rifacimento, quindi con operai e calcinacci a terra. I portasapone erano quasi vuoti. In compenso la colazione era ricca e la qualità del sonno molto buona.
Commentaires de Gestion de l’hôtel
2 nov. 2023 par The management and team, Gestion de l’hôtel
Dear Valeria,Thank you very much for staying with us and wrote us a kind feedback. We appreciate your compliment, however we regret for email and the fulfillment of our amenities was not sufficient to your need. We will address to these issues immediately. Again our sincere apologies and we hope you would give us another chance till your next visit.The management and team
par un voyageur
Publié le 1 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2023 par The management., Gestion de l’hôtel
Dear Marisol,Thank you very much for staying with us and gave us a good reviewed. We are delighted you had a good stay with us and we sincerely thank you again for you kind supports. We hope and looking forward to welcome you back again in the future. With best regards,The management.
par un voyageur
Publié le 30 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2023 par The management., Gestion de l’hôtel
Dear Eunsook, Greetings from Le Thatluang D'oR Boutique Hotel. Thank you very much for staying with us and gave us a review. We are pleased you enjoy your stay with us. Many thanks again for your kind feedback. We wish a very best and looking forward to welcome you again on your next visit. With Best regards. The management.
par un voyageur
Fine for One Night
Publié le 11 avr. 2023 sur HotelsThe hotel itself was a charming older hotel with a large room and nice fixtures. The bathroom was quite nice and spacious. The surrounding area offered very little. We were only staying for one night and we ended eating from the Big C (equivalent of 7-11) on a he corner. The pool, though not big, was nice. The breakfast buffet was so poor as to not qualify as breakfast at all but the fortunate and surprising exception was the coffee. The coffee was satisfactory but that may have been good timing as it was not fresh brewed but a pot sitting on a warming unit.
Commentaires de Gestion de l’hôtel
19 avr. 2023 par Reservation team, Gestion de l’hôtel
Dear Kenneth,Thank you very much for staying with us and wrote us a kind feedback. We are delighted with your compliment for our room and facilities. However we regret you had some negative experience during you stayed which we will ensure to improve at this points to the better. Please accept our sincere apologies and once again thank you for your words.With best regards,
par un voyageur
Publié le 2 avr. 2023 sur Expedia
The room is spacious and nice, though the condition is a bit old. Staff are friendly. Room cleaning service is great.
Commentaires de Gestion de l’hôtel
10 avr. 2023 par Le Thatluang D'oR , Gestion de l’hôtel
Dear MIOW HENG, Greetings from Le Thatluang D'oR Boutique Hotel. Thank you for staying with us and taking time to write us a review. We appreciate your kind review and we looking forward to welcome you again on your next visit. With best regard. The management.
par un voyageur
Publié le 6 mars 2020 sur Expedia
Very nice structure, friendly staff. The only issue if that most of the staff speak very little English (or any other Western langiages) making communications awkward. I would really advise to have people at the reception learn English
Commentaires de Gestion de l’hôtel
6 mars 2020 par Anita, Gestion de l’hôtel
Dear Valued guest,
Thank you very much for staying with us and sharing your thought. We are delighted with your compliment regarding our property and staff service, nevertheless we are concerned and regret we miss the important mark. We will look into this issue promptly to improve on our staff communication skill base on your recommendation. Thanks again for your kind words, we truly appreciate your value feedback and we hope you would consider us on your next return.
With Best regards,
The Management.
