Ratings based on 101 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 28, 2023 on Expedia
Lovely hotel. Highly professional staff. Highly recommended.
Comment from Hotel Management
Nov. 8, 2023 by Ninh Thi Nguyen - General Manager, Hotel Management
Dear Mr. Arif,Thank you very much for your feedback. We are pleased that you were very satisfied during your stay.We hope to welcome you back in the future.Best Regards
by A traveller
Posted May 8, 2023 on Hotels
Comment from Hotel Management
May 10, 2023 by Bui Thi Ngan-DGM, Hotel Management
Dear Mr. Cher Xay,Thank you for your review for Muong Thanh Luxury Vientiane Hotel. We hope to serve you again in the future and look forward to hearing your feedback.Best Regards
by A traveller
Posted Dec. 11, 2022 on Expedia
Pleasant staying there!
Comment from Hotel Management
Nov. 19, 2024 by Ninh Thi Nguyen- General Manager , Hotel Management
Dear Vilayvone,Thank you for your feedback. I am happy to know that you were satisfied with your stay.I hope to welcome you back in the future.Best Regards,
by A traveller
Posted Sep. 24, 2022 on Expedia
Spacious
Comment from Hotel Management
Sep. 26, 2022 by Bui Thi Ngan-DGM, Hotel Management
Dear Mr. Wah Sun,Thank you for staying at our hotel and writing a very good review for us. We hope to welcome you back in the future.Best regards
by A traveller
Posted Sep. 14, 2022
Nice and clean good breakfast
Comment from Hotel Management
Nov. 19, 2024 by Ninh Thi Nguyen- General Manager , Hotel Management
Dear Mr/Ms Satsady,Thank you very much for your feedback. We are glad to know that you felt comfortable and clean during your stay.We hope to welcome you back.Best regards,
by A traveller
Posted Jul. 29, 2022 on Hotels
This is a big facility looks clean too, however this is not 5 ⭐ hotel may be 4 ,
Buffet doesn't have many choices, pool is ok , staff friendly
Comment from Hotel Management
Aug. 3, 2022 by Bui Thi Ngan-DGM, Hotel Management
Dear Koralalage,
Thanks for your responses. We care about customer feedback and constantly improve our service, especially the quality of breakfast. We look forward to serving you next time so that you will be satisfied with it.
Best Regards
by A traveller
Posted Jul. 15, 2022 on Hotels
Comment from Hotel Management
Jul. 16, 2022 by Bui, Hotel Management
Dear Mr. Prashath,
Thanks for your feedback.
We have tried our best to make our customers satisfied. Can you tell me something we need to improve on?
Best regards
by A traveller
Posted Dec. 11, 2019 on Hotels
Comment from Hotel Management
Jan. 8, 2020 by Bui, Hotel Management
Dear Mr/Ms. Mukund
Thank you for staying Mường Thanh Luxury Vientiane Hotel. We hope to wecome you back
Best Regards
by A traveller
Great Service
Posted Nov. 7, 2019 on HotelsExcellent service and assisted from the front desk personnel especially Tranh
Comment from Hotel Management
Nov. 21, 2019 by BUI, Hotel Management
Dear Mr. Sanford,
Thank you very for your review. We hope to welcome you back.
Best Regards
by A traveller
Hotel needs attention
Posted Sep. 13, 2019 on HotelsThe hotel smell smoke. 1st room had smoke smell. 2nd room less smoke smell. Hall way smell smoke. This hotel doesn’t enforce smoking policy. No water in exercise room. Men and women room in exercise floor smells bad
Comment from Hotel Management
May 23, 2023 by Bui Thi Ngan-DGM, Hotel Management
Dear Mr/Mrs. Neng,I'm sorry that the experience was not what you expected. Smoking is strictly prohibited in our hotel however we are sorry that there were guests smoking at that time, we will try to control it better. We hope you come back to experience our real service.Best Regards
