Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mars 2019 sur Expedia
Bel établissement situé le long de la côte. Complexe de très bon goût. Superbe vue. Très belle chambre avec belle terrasse, climatisation et autres plus. Bon petit déjeuner. Service transport au départ offert.
Commentaires de Gestion de l’hôtel
14 mars 2019 par Raquel R, Gestion de l’hôtel
Nous étions ravis de vous accueillir au sein de notre petit paradis!
Merci beaucoup d'avoir pris le temps de nous laisser une belle critique.
par un voyageur
Publié le 25 mars 2020 sur Hotels
par un voyageur
Para voltar
Publié le 8 janv. 2020 sur HotelsPaís e Hotel com excelentes condições para umas óptimas férias.
Vou Voltar.
Commentaires de Gestion de l’hôtel
8 janv. 2020 par Raquel R, Gestion de l’hôtel
Thank you so much - we are delighted you were so happy at Casa Rex - the team would be delighted to welcome you back at any time!
par un voyageur
Publié le 2 mai 2019 sur Expedia
Commentaires de Gestion de l’hôtel
2 mai 2019 par Raquel, Gestion de l’hôtel
Thank you for your review - we hope to exceed your expectations next time you stay with us!
par un voyageur
Publié le 6 mars 2019 sur Hotels
Beautiful location and views out onto the ocean! Good food and friendly service. The rooms were tidy and clean, though the bathroom needed some maintenance.
Commentaires de Gestion de l’hôtel
12 mars 2019 par Raquel R, Gestion de l’hôtel
So glad you got to experience our special spot - we do have some beautiful views! Thank you for your mention of the food & service & good to hear you were happy with the rooms - noted on the bathroom & we will look into it.
par un voyageur de Hailey, ID
Publié le 27 févr. 2019 sur Expedia
This is a small property with only 15 rooms and we loved it! We were there just before "the season" started, so they were in the process of sprucing it up while we were there. The staff and service was friendly and helpful. The view and the grounds were beautiful. The 2 swimming pools and the proximity to the beach and town were real pluses. The only issue was the lack of hot water in the bathroom: it took a very long time of running the shower/taps before you received hot water and with the water shortages in southern Africa, I wasn't willing to waste that much water. Luckily, the weather was perfect and hot showers weren't necessary. The restaurant food and service was top notch. I would gladly recommend this property to everybody!
Commentaires de Gestion de l’hôtel
6 mars 2019 par Raquel R, Gestion de l’hôtel
A lovely review - thank you so much. We are so happy you got to enjoy Casa Rex's special setting, service & facilities.
If there is a problem with the hot water, it is usually rectified straight away, so will make an enquiry as to if reported, it was not attended to.
We are very grateful for your recommendation otherwise, & look forward to welcoming you again anytime!
par un voyageur
Great break!
Publié le 24 févr. 2019 sur HotelsVery friendly staff who took great care of me! Thanks
Commentaires de Gestion de l’hôtel
27 févr. 2019 par Raquel R, Gestion de l’hôtel
Only a pleasure - the staff will be delighted with their mention & we hope you'll have the chance to return!
par un voyageur
Publié le 18 août 2018 sur Hotels
We selected this hotel because it said “boutique” hotel, but this hotel did not live up to these standards. The rooms need renovation, the staff working in the restaurant needs customer service training at a level that one expects to find in a 4 star boutique hotel.
Commentaires de Gestion de l’hôtel
22 août 2018 par Raquel R, Gestion de l’hôtel
Thank you for your review. We are sorry that you felt that the hotel did not live up to your expectations. We usually get very good reviews on the hotel and especially the staff & restaurant, so are not sure what went wrong over your stay. Should you choose to visit us again - even just for a meal - we will always welcome you back & hope to change your mind.
Recommandé
pour Escapade avec des amispar un voyageur
Publié le 3 avr. 2018 sur Hotels
The views from the Acacia rooms were beautiful. Breakfast was also excellent each day
Commentaires de Gestion de l’hôtel
11 avr. 2018 par Raquel, Gestion de l’hôtel
Thank you for your review - we are always so glad when guests enjoy their experience with us. Our staff will be most pleased about your mention about the breakfasts which we will pass on!
par Craig
Great Weekend Away
Publié le 30 août 2017 sur HotelsWe celebrated our 25th Wedding Anniversary at Casa Rex. Paulo, Sophia and the Team were extremely accommodating to ensuring that we had a great time!!!
They recommended and encouraged many activities and restaurants within the area and without any hesitation! Their staff were always smiling and always wanted to do things! It's a fantastic setting with great food and facilities!! I would recommend to anyone wanting to relax!
Commentaires de Gestion de l’hôtel
4 sept. 2017
We are so glad you got to share this special celebration with us! Thank you for your kind comments, which both the management & staff deeply appreciate. We hope that you have a chance to visit us again!
