Ratings based on 11 Guest Reviews
Hear it directly from our travellers
3.0 Room cleanliness
2.6 Service & staff
2.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Paterson
Posted Jul. 13, 2024 on Expedia
I feel like I was scammed by this Hotel. The room was dirty, the swimming pool didn’t have steps or a ladder to get in or out of the pool which is a safety hazard. The bathroom at check in was dirty with urine in the toilet. The shower glass had shampoo in the glass, the sink had toothpaste stains, the bed was made, but when we removed the sheets, it had pubic hair and stains in the bed. Horrible experience. I am disappointed on Expedia for having this Hotel listed on its choice of Hotels for this beautiful area of the Dominican Republic.
Comment from Hotel Management
Aug. 25, 2024 by Administrador , Hotel Management
Sentimos mucho tener que alojar a huésped que no saben compotarse en público y crean inconvenientes para otros huéspedes, lamentablemente estos huésped desde que llegaron ocasionaron problemas, primero venían embriagados o algo así y le dijimos que no podíamos permitir que se quedarán en esa condiciones, pero debido a su insistencia accedimos a dejarlo pernoctar esa noche.Al día siguiente ya calmado se excusaron y le permitimo completar su estadía. Lo último que supimos es que se fueron y ni siquiera nos dejaron la llave. Nuestro establecimiento está abierto al público para ser impeccionado por cualquier huésped. Gracias,
by A traveller from Poinciana
Posted May 8, 2024 on Expedia
The pleace need some love and care
by A traveller
Posted Apr. 27, 2024 on Expedia
There were bugs, ants and grasshoppers in my room. I got yelled because I accidentally left the room key in my room, as the room key is what keeps the AC on, my first day of breakfast, I was given breakfast as though there was a deficit of food. The soap looked used and was opened. The windows to the bathroom were broken
What was good? The pool was nice, there is potential to hire more staff instead of expanding more of the property and building new buildings. Invest in improving the current property
by A traveller
Posted Apr. 5, 2024 on Expedia
Comment from Hotel Management
Apr. 9, 2024 by Gerente , Hotel Management
Es solo que debemos respetar el derecho de otros huéspedes a no ser afectados por el mal comportamiento de los demás.
by A traveller
Posted Mar. 11, 2024 on Expedia
Nos gustó mucho la playa en el área.
Comment from Hotel Management
Mar. 12, 2024 by Johnny , Hotel Management
Gracia por escogernos para su estadía, esperamos tenerle de nuevo en nuestro establecimiento. Fue un placer servirle.
by A traveller
Posted Aug. 10, 2023 on Expedia
Bathroom wasn’t clean, the pool was dirty too I can’t even use it. The property needs more attention specially with cleanliness.
by A traveller
Posted Apr. 17, 2023 on Hotels
Limpio, tranquilo, amables, seguro. Todo muy bien
by A traveller
Posted Feb. 27, 2023
by A traveller
Posted Feb. 9, 2023
The propriety is terrible no sheets the bathroom y duty , the breakfast y terrible only old bread y focking deasster am not recommended for people
Comment from Hotel Management
Feb. 10, 2023 by The adminitration, Hotel Management
This person was using drugs in the room and making a lot of noise which disturbed the tranquility of othes guests. People with that kind of behavior are not welcome in our place.
by A traveller
Posted Oct. 26, 2022 on Expedia
Friendly cozy atmosphere, great staff, make you feel comfortable
