Ratings based on 98 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
88% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 10, 2023 on Hotels
3 out of 5
by A traveller

EV charger out of use

Posted Sep. 25, 2023 on Hotels
We love the paradors but one of my reasons for choosing this one was that it has two EV (Tesla Destination) chargers. Neither was working, and I believe the staff knew this. before I was directed to the garage It is €14 a night to park in the garage, which is expensive for this town. The hotel is in the centre and parking in the square can be difficult. Otherwise a nice-sized room and bathroom, although noise from other rooms could be heard.
3 out of 5
by A traveller

Posted Sep. 14, 2023 on Expedia
Staff were very helpful . Dinner was good . Breakfast was poor — too many people had been in before us and the food wasn’t topped up . One sad fried egg remained of hot food . However, when we requested an omelette it came piping hot and was very good. Only one member of staff on duty who did her best . The junior suites are in the tower up over 100 steps ( lift available ) which made me claustrophobic and we had to move rooms which the staff facilitated very well. The emergency exit from the tower was down all the steps . The door to the roof was locked .
5 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 13, 2023 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 27, 2023 on Hotels
4 out of 5
by A traveller

No surprises at the Parador

Posted Nov. 10, 2021 on Hotels
The consistent good quality of Paradores in an underwhelming setting.
Comment from Hotel Management
Nov. 12, 2021 by The Manager, Hotel Management
Thank you so much for your kind review about our hotel in Vilalba. We wish see you soon. Best Regards
5 out of 5
by A traveller

Very comfortable stay

Posted Sep. 26, 2021 on Hotels
Beautiful room in a tower, full of character and very comfortable. We did not eat in the hotel so cannot comment on the restaurant.
Comment from Hotel Management
Oct. 25, 2021 by The Manager, Hotel Management
Dear Valerie, thank you so much for your kind review about our Parador. We wish see you soon. Best regards.
4 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 9, 2021 on Hotels
3 out of 5
by A traveller

Posted Jul. 2, 2021 on Expedia
Good stopover ..
Comment from Hotel Management
Jul. 12, 2021 by The Manager, Hotel Management
Dear guest, thank you very much for your comment and assessment. We look forward to welcoming you again soon, best regards.
5 out of 5
by A traveller

Best place to stay in Vilabla

Posted Jul. 15, 2020 on Hotels
Beautiful well-kept hotel. The breakfast is pricey, but for a reason - so many tasty hot options, fresh fruit, vegetables, cold cuts, tortilla de patata, juices, tea, coffee... Don't forget to check out the tower "Torre", it's an interesting medieval sight.
Comment from Hotel Management
Jul. 17, 2020 by Laura V. Vérez, Head Receptionist, , Hotel Management
Thank you so much for taking your time in sharing your experience, we appreciate your ratings and comments. With them you are helping us to keep up the good work and aiming for excellence every day. We are glad you enjoyed our beautyful tower. Hope to see you again soon in Paradores. Have a beatutiful summer. Best Regards.