When we arrived, we were informed by the person in charge that the owner was gone for the weekend and had left word that there were no reservations. We had one, and it was prepaid!! But we were in luck because they had rooms, so we got one, not the one we had booked, but a room anyway. Not a great start.
When we went to take a shower, the main shower head was broken, with all the water coming out one side seam, not from the jets. The hand shower was broken and unusable. When I tried to use it, water streamed across the bathroom!
This was not a luxury hotel at $60 a night, but a serious establishment of any price point should be able to keep track of reservations (fortunately that was straightened out when the owner returned) and offer plumbing that works!