Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
5,0 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 oct. 2019 sur Expedia
Despite having the address and a GPS/Sat Nav to find this property it is very badly signposted and it was more luck than anything that we stumbled upon it. The house/hostal is behind a high wall and it was very difficult to gain entry (no answer to rings or phone calls). It was quite full the night we were there but fortunately they did offer dinner (the village has nothing in it) although it was somewhat chaotic with us eating in the kitchen. Breakfast is basically a piece of toast and honey. Miguel was very attentive and happy to help in any way but rather rushed off his feet.
Commentaires de Gestion de l’hôtel
10 oct. 2019 par Miguel Blanco, Gestion de l’hôtel
Thank you for your comments.
About our location sorry you couldnt find us. Guess we have sent you email or whatsapp as we ussually do with instructions how to arrive our Hostel. We are just 3km distance from highway and is just first street on the left once you enter our village.
Ussually our customers do not have problems to find us and if there is would call us to find direction.
When you were arriving our field Sorry we didnt answer your call right Away as we were probably busy but sure we soon have welcomed you as we always want to take best care of our customers.
As per the dinner as you requested to seat at kitchen we have accepted otherwise de have nice tables at dinning room and garden even were quite busy but customers ussually wait for their table.
About breakfast am not sure where is the misunderstanding but we have Either basic breakfast which is coffee/tea/nescafe/colacao/milk, muffin, toast with butter, jam and honey.
Or buffet breakfast which includes besides above orange for customer make their own fresh juice, fresh tomato from our village to make their toast, village ecological bread, pound cake, Spanish ham and cheese, yogurt, cereals and walnuts and apples from our garden.
Anyhow we would be very happy if in that moment that you could tell us you are not happy with our breakfast so that we could work it out how to please you which is always our goal, to please our customers.
Very sorry i was very busy that day.
Hope to see you again and sorry for those troubles in our Hostel.
par un voyageur
Great hospitality - great quiet place
Publié le 12 juin 2018 sur HotelsFantastic place, great hospitality
Commentaires de Gestion de l’hôtel
12 juin 2018 par Miguel, Gestion de l’hôtel
Thx Mogens!!! you have been great guest as well!!! Welcome anytime to our Hostal country house
