Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,7 Service et personnel
3,2 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
23 janv. 2020 par Fabian Perdomo Gil , Gestion de l’hôtel
Morning dear Guest,
We just request a waiver for your review (2/10) due to your rough behaviour at our hotel.
Guest like you push us to commit to improve.
par un voyageur
Publié le 11 oct. 2020 sur Hotels
par un voyageur de Gold Coast, Australia
Publié le 3 mars 2020 sur Expedia
The location is fine but when we arrived, they had no record of our Expedia booking. They then put us into a tiny room near the entrance, barely enough room for our luggage. My wife asked for an extra pillow and was told it was not possible. I then went and insisted and an extra pillow was reluctantly produced. The aircon is good and the wifi is fine but when booking, make sure you are confirmed and request a photo of the room so they don't put you into that shoe box.
par un voyageur
Publié le 18 sept. 2019 sur Hotels
I had a great stay at Villa Deicer! The owner and the staff are wonderful and very helpful with areanging tours and transportation to the desert. The room was very clean and the pool was very refreshing.
Commentaires de Gestion de l’hôtel
21 oct. 2019 par Fabien Perdomo , Gestion de l’hôtel
Dear Guest,
We so glad to hear such an amazing review from you, we'll be so thrilled to hear from you in the future.
Let us know and please give us a like on facebook.
par un voyageur
Publié le 4 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2019 par t, Gestion de l’hôtel
Hola Deiby, fuè un placer haberte tenido en nuestro Hotel Villa Deicer.
Gracias por visitarnos.
par un voyageur
Publié le 14 juin 2019 sur Expedia
Súper limpio, excelente servicio, amabilidad, recomendado 😁
Commentaires de Gestion de l’hôtel
14 juin 2019 par Fabian Perdomo Gil , Gestion de l’hôtel
Buen día, en hotel Villa Deicer fue un placer haber atendido y cumplido las expectativas del viaje. Nos encuentras en redes sociales y ayudanos a recomendarnos con tus amigos.
Recommandé
pour Tout le mondepar un voyageur
Publié le 22 avr. 2018 sur Wotif
Lovely welcoming family, little English spoken but an enjoyable experience.
Commentaires de Gestion de l’hôtel
16 mai 2018 par Fabian Perdomo , Gestion de l’hôtel
Wotif, we've been working on our staff bein able to speak 100% english, but we promise you next time you'll have a great experience more comfortable. Hope to be on the next trip to Colombia.
par un voyageur
Publié le 29 mars 2018 sur Hotels
Lugar agradable para un par de dias, limpio y buena relación costo / calidad
Commentaires de Gestion de l’hôtel
19 mai 2018 par Fabian Perdomo , Gestion de l’hôtel
Leonardo, un gusto haberte tenido en nuestras instalaciones, esperamos que puedas regalarnos un like en nuestro FanPage en Facebook.
Recommandé
pour Tout le mondepar un voyageur
Good hotel located in downtown
Publié le 6 févr. 2018 sur ExpediaThe room was OK - private bathroom and clean but right on the street with late night noise. WiFi was advertised but not available due to "technical problems". Staff was very nice. They arranged for the tours we wanted (Observatorio and the "badlands" of the Desierto de Tatacoa) with no problems and reasonable rates. They also allowed us to clean our shoes from the mud accumulated at the Desierto in their back room.
Commentaires de Gestion de l’hôtel
20 mars 2018 par Fabian Perdomo , Gestion de l’hôtel
Hey there,
We are really sorry about the issues with the noise at that place close to us, we're working on it. Our Wifi provider is satellital and in the are is one of the best, we're incresing the capacity of navigation, hope you'd enjoy your staying at the Tatacoa's desert.
Best regards and hope to see you soon.
par un voyageur
we arrived and never got any reservation
Publié le 23 janv. 2018 sur Expediadon´t know whose fault is, if expedia or the hotel, but although we had the confirmation booking nubmer, the hotel told us they never got the reservation from expedia and we had to look for another hotel...
Commentaires de Gestion de l’hôtel
31 janv. 2018 par Fabian Perdomo , Gestion de l’hôtel
I'm Villa Deicer we're so ashamed about the situation, everytime we've received a reservation from a costumer we closed the room and make the unavailability, unfortunately we didn't receive one, for that reason we don't charge the costumer or if we have a room we just let you'all know if you wanna take, for that reason we're receiving a 1/5 without bein our fault. Best regards.
