Note fondée sur 364 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
85 % des clients le recommandent
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 28 oct. 2024
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Manager, Gestion de l’hôtel
Hello Kayleigh, We appreciate you choosing our hotel for your stay! We hope you had a wonderful experience with us. If there is anything we can do to make your next stay even better, please don't hesitate to reach out to us.
5 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Manager, Gestion de l’hôtel
Hello Mary,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
4 sur 5
par un voyageur

Publié le 2 oct. 2024 sur Hotels
Shower and shower curtain were dirty. Reported to front desk. This was a first for us at a Holiday Inn.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello julie, Thank you for bringing this to our attention. We appreciate your feedback as it helps us improve our services for future guests. Our team will address this matter accordingly to ensure a better experience for all guests.
5 sur 5
par un voyageur

Publié le 30 sept. 2024 sur Expedia
The staff was very polite and the room was very nice. Breakfast bar was excellent as well.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jordan,We are thrilled to hear that you enjoyed our friendly staff, well-appointed room, and excellent breakfast bar. Your positive feedback is truly appreciated and we hope to welcome you back soon for another wonderful stay!
5 sur 5
par un voyageur

Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Felicia,We are thrilled to hear that you had a wonderful experience during your stay with us! We appreciate your kind words and look forward to welcoming you back soon.
4 sur 5
par un voyageur

Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Patty, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
3 sur 5
par un voyageur

Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Manager, Gestion de l’hôtel
Hello Dustin and Mandy, We appreciate you choosing to stay with us and hope you had an enjoyable experience. Please feel free to contact us directly with any feedback you would like to share from your recent stay. Your input is valuable to us as we strive to continually improve our services.
5 sur 5
par un voyageur

Publié le 7 sept. 2024 sur Expedia
The staff was super nice and welcoming. The place was really clean and quiet. Breakfast was nice and had a lot of options to choose from.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jaime,We are thrilled to hear that you enjoyed our friendly staff, clean environment, and breakfast options during your stay with us. Your feedback is greatly appreciated, and we hope to welcome you back soon for another pleasant experience.
2 sur 5
par un voyageur

Publié le 6 sept. 2024 sur Hotels
The hotel staff was not at the front desk at all when I first arrived and there was people in the parking lot smokeing weed by the front doors. The staff did nothing about it. When we did see the staff they did not really show any interest in being there. We stayed only one night because it was such a bad experience.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello David,We apologize for your experience and appreciate your feedback. We take all guest concerns seriously and will address this with our team for improvement. Your comfort and safety are our top priorities, and we regret any inconvenience caused during your stay. Please feel free to reach out to our management to further discuss your experience.
5 sur 5
par un voyageur

Publié le 6 sept. 2024 sur Hotels
Nice place to stay
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Ember,We are pleased to hear that you found our hotel to be a nice place to stay. Your feedback is valuable to us and we appreciate you taking the time to share your experience. If you have any further comments or suggestions, please do not hesitate to contact us.