Note fondée sur 246 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,4 sur 5
85 % des clients le recommandent
3,4 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de CHAMBERLAIN

Publié le 7 nov. 2024
Staff was very helpful with recommendations for local restaurants and sights
Commentaires de Gestion de l’hôtel
7 nov. 2024 par G.M., Gestion de l’hôtel
Thank you for taking the time out and giving us such a high score. We are pleased to see that you enjoyed your stay with us and hopefully we will see you in the future. Have a good rest of your day.
3 sur 5
par un voyageur

Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Hello Victor, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Vincennes and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof Management RediResponse Specialist
4 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par G.M., Gestion de l’hôtel
We are pleased to have received such a high score and hope to be able to accommodate you when you're in this area again.
4 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par G.M., Gestion de l’hôtel
Glad to see such the high score. We thrive here to make guests feel welcomed while they are away from home. We hope that when you're back through you stop on by again. Have a good rest of your day.
5 sur 5
par un voyageur

Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par G.M., Gestion de l’hôtel
Thank you for the high score. We are glad that you had a positive experience while staying here.
1 sur 5
par un voyageur

Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par G.M., Gestion de l’hôtel
Apologies that you had a bad experience while you was here. We thrive here to make the best customer experience possible. Perhaps when you're back through we will be able to accommodate you better.
1 sur 5
par un voyageur

Publié le 18 sept. 2024 sur Expedia
We sit outside for 4 hours because only our room didn't have power and all they said was they were sorry that's not right at all
Commentaires de Gestion de l’hôtel
19 sept. 2024 par G.M., Gestion de l’hôtel
We apologize about the inconvenience of your recent stay. Perhaps in the future this issue won't arise. Hope that you have a good day.
5 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par G.M., Gestion de l’hôtel
We are glad to see that you was pleased with our services. We look forward to having you back with us soon.
1 sur 5
par un voyageur

Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Lance,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN VINCENNES and I were disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist
5 sur 5
par un voyageur

Publié le 2 sept. 2024 sur Expedia
It is quiet and the people are nice
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Thank you for taking the time to write about experience at the RED ROOF INN VINCENNES. Penny, I am happy to hear that you found our hotel to be quiet and our staff to be nice. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Penny, and can't wait to see you back at Red Roof soon, where we can continue to offer you a nice and quiet stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist