Note fondée sur 950 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par CP-VB-GM, Gestion de l’hôtel
Christine,Thank you for sharing your feedback. We apologize for the inconvenience you may have experienced. Thank you again for sharing.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par CP-VB-GM, Gestion de l’hôtel
Erin, thank you for sharing your feedback. It looks like you had a great time and experience. We look forward to seeing you again in the future.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
The property is under extreme renovation with contractors throughout. The staff is wonderful and I have high expectations that the renovations will be exciting. The staff-particularly Gwen at breakfast and Isaiah during the evening at the makeshift lounge were truly remarkable.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Hello Michael,Thank you for being so understanding during our renovations and recognizing our wonderful team, especially Gwen and Isaiah. We're excited about our improvements and look forward to welcoming you back to Crowne Plaza Virginia Beach Town Center for another amazing experience!At your service,James Moore
par un voyageur
Publié le 20 sept. 2024 sur Expedia
There was construction going on. Because of that it was very very difficult to find an entrance door and the front desk. Room itself was great.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par General Manager, Gestion de l’hôtel
Hello Christopher,Thank you for staying with us and for offering your feedback. We are glad to hear you were so pleased with your room, but we regret that our reimagining project made finding the entry a challenge. We hope you experienced a warm welcome at our front desk and that you will give us another opportunity to exceed your expectations once our brand-new look is revealed!At your service,James Moore
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par CP-VB-GM, Gestion de l’hôtel
Angela, thank you for sharing and staying with us. We hope you will join us again in the future.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Felt like a motel
Commentaires de Gestion de l’hôtel
17 sept. 2024 par General Manager, Gestion de l’hôtel
Hello Kamari,Thank you for sharing your feedback with us. We aim to provide a comfortable and enjoyable experience for all our guests, and we're sorry that your stay didn't meet your expectations. Rest assured, we will take your comments into consideration as we continuously strive to make improvements for the benefit of our great guests. It was a pleasure having you here, and we hope to have another chance to go above and beyond for you in the future.At your service,James Moore
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Breakfast was good & Rooms were clean and looked nice
Commentaires de Gestion de l’hôtel
11 sept. 2024 par General Manager, Gestion de l’hôtel
Hello Yafet,Thank you for your review of Crowne Plaza Virginia Beach Town Center! We're glad you enjoyed our breakfast selections and appreciated our clean, well-kept rooms. It was a pleasure having you here and we look forward to welcoming you back for another great stay!At your service,James Moore
par un voyageur
Publié le 10 sept. 2024
The room was clean and comfortable. Friendly staff, good parking, very comfortable bed
Commentaires de Gestion de l’hôtel
11 sept. 2024 par General Manager, Gestion de l’hôtel
Hello Layton,Thank you for taking the time to leave a review and for choosing to stay at Crowne Plaza Virginia Beach Town Center. We're delighted to hear that you enjoyed your stay, with your room and our friendly staff being highlights. It was a pleasure hosting you and we hope to welcome you back in the future. At your service,James Moore
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par CP-VB-GM, Gestion de l’hôtel
Carlos, thank you for taking your time to share your thoughts and staying with us. We look forward to seeing you again in the near future.
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Hotel was still under renovations in some areas. I think they could have a better entrance so u don't have to walk thru all the dusty areas. The room was excellent very clean and inviting. Staff was very friendly and helpful as I had to cancel a reserved room for my son. No Cancellation fee was charged.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for choosing Crowne Plaza Virginia Beach Town Center. We are pleased you enjoyed our pristine accommodations and that our team could provide such helpful service. Also, your patience is greatly appreciated as we work toward completing the enhancements to our property. Thank you for visiting, and we hope to welcome you back soon to see the many updates we have in store!At your service,James Moore
