Ratings based on 563 Guest Reviews
Hear it directly from our travellers
2.3 Room cleanliness
2.6 Service & staff
2.5 Room comfort
2.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 23, 2024 on Hotels
Comment from Hotel Management
Aug. 24, 2024 by Manager, Hotel Management
Hello Jessica,We're sorry to hear about your experience. Please don't hesitate to reach out to us directly with any further details about your stay so we can address your concerns.
by A traveller
Posted Aug. 20, 2024 on Expedia
Neat
Comment from Hotel Management
Aug. 22, 2024 by Manager, Hotel Management
Hello Johnathan,Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel neat. Your comments are greatly appreciated!
by A traveller
Meh
Posted Aug. 13, 2024 on HotelsNo complimentary hairdryer. 3 night stay... room key stopped working after 1st night so had to get it reactivated. Ditto for 2nd night. Quite annoying.
No blanket, and bedspread was thin. Felt like I was only covered with a sheet.
Otherwise room was nice.
Comment from Hotel Management
Aug. 14, 2024 by Manager, Hotel Management
Hello Linda, Thank you for sharing your feedback with us. We appreciate hearing about your experience, and we regret any inconvenience caused. We always strive to provide a comfortable stay for our guests and will address these concerns with our team. Hope to welcome you back for an improved experience in the future.
by A traveller
Posted Aug. 12, 2024 on Expedia
It was nice and quiet. Easy check in
Comment from Hotel Management
Aug. 14, 2024 by Manager, Hotel Management
Hello Rosemary,We are delighted to hear that you enjoyed a peaceful stay with us and had a seamless check-in experience. If you have any further feedback or if there is anything we can assist you with, please feel free to reach out to our management team.
by A traveller
Posted Aug. 10, 2024 on Expedia
I like it here
Comment from Hotel Management
Aug. 14, 2024 by Manager, Hotel Management
Hello Jason,We're pleased to hear that you enjoyed your stay with us. Your satisfaction is important to us, and we hope to welcome you back in the future for another enjoyable visit. Thank you for sharing your positive experience with us.
by A traveller
Posted Aug. 9, 2024 on Expedia
Stinks & Dirty
Comment from Hotel Management
Aug. 9, 2024 by Manager, Hotel Management
Hello D'Andre,We appreciate your feedback and regret to hear that your experience did not meet expectations. We strive to maintain a high standard of cleanliness at our hotel and will address this matter with our team. Your comments are valuable as we continue to improve our services for all our guests.
by A traveller
Posted Aug. 8, 2024 on Expedia
This was the absolute worst hotel I’ve ever stayed at! The office had a terrible odor when you walk in. They try to charge you an extra $20 if you have more than 1 vehicle. When I got to my room, it was a struggle to get the door open, but as soon as I opened the door I was hit with an overwhelming smell of weed. I had booked a non smoking room that was clearly not what I ended up with. The tv was already on & the remote was on the dresser, missing a bunch of buttons. The dressers were missing drawers. There was no iron or ironing board, or even a blow dryer. The cleanest thing in the entire room was the counter top for the sink & even that was dirty. The stopper in the sink wouldn’t stay up. The toilet paper holder was broken. There was dirt all over the walls & what appeared to be spider webs under the ac unit, which was also falling apart & super loud. The first night the neighbor above me was pacing back & forth in their room with a heavy stomp for hours. Making it impossible to fall asleep. The second night a fight broke out between a man & a woman & you could hear them screaming & shoving each other around into the walls & furniture. Also the keys wouldn’t work on the second day. After going through all the reviews on this place, it was clear that if I tried to talk to the office, they wouldn’t do anything about any of the issues, & they won’t give me my money back. Do your research before making a decision about staying here! Worst place ever!!
Comment from Hotel Management
Aug. 9, 2024 by Manager, Hotel Management
Hello Sandra,We appreciate you sharing your feedback with us. We take all comments seriously and use them as an opportunity for improvement. We recommend reaching out to our management team directly to address any concerns about your recent stay. Thank you for your time, and we hope to have the chance to welcome you back in the future.
by A traveller
Posted Aug. 7, 2024 on Expedia
Comment from Hotel Management
Aug. 9, 2024 by Manager, Hotel Management
Hello Olga, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
by A traveller
Posted Aug. 4, 2024 on Expedia
Comment from Hotel Management
Aug. 6, 2024 by Manager, Hotel Management
Hello jamaika,We are sorry to hear that your experience did not meet your expectations. Please do not hesitate to contact us with any feedback you may have so we can address any concerns.
by A traveller
Know before you go
Posted Aug. 3, 2024 on HotelsStaff was friendly at check in. The property was reasonably quiet and close to restaurants. I must note that I was asked to pay additional $48 for taxes even though the app calculated tax upon booking. Not such a great deal after all. I will not return for that specific reason.
Comment from Hotel Management
Aug. 5, 2024 by Manager, Hotel Management
Dear Guest, We appreciate your kind words about our staff and convenient location. We advise guests to refer to our policies regarding additional charges to avoid any surprises. Your feedback is noted, and we hope you reconsider for a future stay.
