Note fondée sur 884 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Quebec City
Publié le 18 juill. 2022 sur Expedia
Nice place, perfect location on the boardwalk. Second stay there, will return again.
Commentaires de Gestion de l’hôtel
19 juill. 2022 par Front Office Team, Gestion de l’hôtel
Thanks for staying with us we appreciate your feedback!
par un voyageur
Publié le 26 nov. 2024
Views from the bedroom
par un voyageur
Publié le 4 oct. 2024 sur Expedia
We found the room on random chance and got it for half price. Nice place, but would not pay full price for the room as it’s crazy expensive
Commentaires de Gestion de l’hôtel
12 nov. 2024 par Front Office Team , Gestion de l’hôtel
Thank you for your feedback! We appreciate you staying with us and hope to see you again soon.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Check in process was too long. We checked in early, that was such a long process. I guess it was considered pre check-said will text when when room was ready, about 4:25 we recd text. Then had to stand in the line again to get room#, and keys..that took at least 30 mins. Should be a separate line for ones thats pre check.
par un voyageur de burke
Publié le 3 oct. 2024 sur Expedia
par un voyageur
Publié le 2 oct. 2024 sur Expedia
The property was very nice. We had a great room overlooking the beach. The beds were comfortable and it was clean. The safety precautions of having to have a room key to get on the elevator and to access the ice or vending machines did make us wonder about crime in the area. Parking is not at the building, I guess they dont valet.
My major reason for not giving them a 5 star review is the staff. No one attempts to help you. The front desk lady insisted I make a reservation while in front of her instead of just checking me in. She handed me a paper and said this is what you need to park. Another employee was standing outside watching guests getting luggage out, smoking not even offering to assistant anyone.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Front Office Management, Gestion de l’hôtel
Thank you for taking the time to share your experience. We are happy to hear that you enjoyed your room and the view! We are troubled to hear about the staff experiences as we pride ourselves on our customer service. We will share your feedback with the team to ensure situations like this don't continue to happen!
par un voyageur
Not a bad stay
Publié le 2 oct. 2024 sur HotelsRoom / bathroom is clean. We did notice mold around our ac vent in the ceiling.(Noticed that on 3rd night stay).
Adult 21+ pool/whirlpool was clean. Upon leaving we did not see any carts to haul our stuff. When partner said something to front desk, 3 appeared after we were loaded.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Front Office Management, Gestion de l’hôtel
Thank you for taking the time to rate our resort. We are sorry to see that we didn't quite make 5/5 stars! We hope you choose to stay with us again!
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Front Office Management, Gestion de l’hôtel
Thank you for taking the time to review our resort. We are sorry to see that we didn't make 5/5 stars! We apologize for any inconveniences you might have faced during your stay!
par un voyageur
Publié le 2 oct. 2024 sur Hotels
