Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Stay summer of 2024
Publié le 3 août 2024 sur HomeAwayPositively beautiful view, excellent location, layout great. Bathrooms and Kitchen were clean and well maintained. Some suggestions: put a handrail at pool steps, vents,especially on wall in living room were filthy. Outside windows covered with bugs. Beach chairs and umbrella were all broken. For some reason hot water came out of both faucets in both masters.
Minor changes would really enhance one’s stay but otherwise an enjoyable week.
par un voyageur de Annandale VA
Worked out great
Publié le 6 juill. 2024 sur HomeAwayBeautiful new couch!
Could use a hose or shower going back and forth from the beach.
Pool was clean and refreshing, used frequently by the younger kids.
More cutting boards in the kitchen would help. Also a few plastic cups and less stemware.
During a very strong storm we lost power and wi-fi. Power came back quickly wi-fi did not.
Also during the heavy rain the window frames in the great room leaked. We used some towels but could use caulking.
Overall a very good house for 10 adults and 7 kids ages 3-11. We tried to rent for next year but the dates we needed were not available.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Bill. We are happy to hear you enjoyed the location, though we apologize for the issues that prevented you from fully enjoying your stay. We wish that you had alerted us to the issues while in the home so that we could rectify the situation as we worked to fix the issues to which you had alerted us. We take guest feedback seriously and have forwarded all your concerns to the local operations manager so that we can take the appropriate steps toward a resolution. We will continue to work with both our local operations manager and the homeowner to make improvements to this home, and we hope you will give us a second chance to impress you.
par un voyageur
Nice property
Publié le 1 juin 2024 sur HomeAwayHad everything we needed for stay with little kids. Wish it had a gate for the stairs but it was okay. Beautiful views.
par un voyageur
Amazing experience
Publié le 20 janv. 2024 sur HomeAwayI would go back in a heart beat. The property, the view, the beach, perfection.
par un voyageur
Great place but could use a little tlc
Publié le 19 oct. 2023 sur HomeAwayIt was very nice and roomy, perfect for our needs. It was also clean. It could use a little touch up and attention to detail. There were broken blinds, peeling paint, and a tear in the sofa. Additionally on our last night, we realized the porch light did not work, which made navigating the outside steps difficult.
Commentaires de Gestion de l’hôtel
7 nov. 2023 par VrboOwner, Gestion de l’hôtel
Chrystal, thank you for sharing your experience, we're pleased that our home was a perfect fit for you! That said, we apologize for any areas you found in need of some TLC and we're excited to note that a brand-new couch has been ordered and a vendor is working on replacing the cabinets where the paint is peeling and putting towel bars in all of the bathrooms. Our maintenance team inspected the blinds and did not find any to be broken and the porch light is working but we're sorry for any inconvenience you encountered. We enjoyed hosting you and we hope you visit again and check out the beautiful transformation.
par un voyageur
Deceiving photos
Publié le 24 juill. 2023 sur HomeAwayThe house has a beautiful view, great location and really nice layout. However, many items are outdated and dingy. There is a thick carpet in the bedrooms and going up the staircases. With the sand and sunblock it always feels dirty. The appliances in the kitchen need to be replaced. The ice machine doesn't work in the refrigerator, the oven takes very long to cook anything, the cabinets are dirty and chipping. The outdoor furniture is uncomfortable and the dining table outside is an old chipped wood picnic bench. There is no umbrella at the pool and it gets full sun. Our smoke detector kept going off for no reason, the pool liner is falling off of the wall, the AC stopped working but was fixed quickly. The property manager was very responsive and we still had a great time, but the house needs so TLC for sure.
Commentaires de Gestion de l’hôtel
10 août 2023 par VrboOwner, Gestion de l’hôtel
Hi Jordan, thank you for sharing your feedback and bringing some items to our attention that may need to be fixed and improved. We are so sorry if our standards were not met during your time with us. We have forwarded your feedback to the local staff so they can work to improve the home and amenities for future guests. We hope you'll give us a second chance to impress you!
par un voyageur
Hard to find a better location for a family vacation
Publié le 9 juill. 2023 sur HomeAwayThe house was so perfect in its day. It’s not well maintained though which caused us some frustration. The AC problem was promptly resolved which was the most important issue. The appliances have some issues and the screens are almost all ripped.
Step outside the house and see the beach and it’s easy to overlook everything!
Commentaires de Gestion de l’hôtel
27 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Amy, thank you for sharing your feedback and bringing some items to our attention that may need to be fixed and improved. We are so sorry if our standards were not met during your time with us. We have forwarded your feedback to the local staff so they can work to improve the home and amenities for future guests. We hope you'll give us a second chance to impress you!
par un voyageur
Rental had some short comings!
Publié le 20 mai 2023 sur HomeAwayTV was not setup, one DW heating element not working, one toaster not working, several room lamps not working, several screens were torn and one screen was missing and there were a lot of flies in the house. Vacasa Mgmt we’re good and sent TV techs to address problems. With this in mind if we had wives with us the house would have been poorly rated.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. Local staff is always available to assist if there are amenities in the home that fall short. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Fun im
Publié le 11 mars 2023 sur HomeAwayLoved the location and the house
