Note fondée sur 872 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Endroit bien situé et accès facile aux restos et boutiques. Chambre face à la mer intéressant, mais cet hôtel est désuet, mal entretenu et malpropre ( odeur couloir), par endroit. La chambre était assez limite, toutefois propre et lit confortable. Un hôtel ok sans plus.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Ocean Resort, Gestion de l’hôtel
Dear CHANTALThank you for taking the time to share your feedback regarding your recent stay at Ocean Resort. We sincerely apologize for the issues you encountered, and we appreciate you bringing them to our attention.Your experience is important to us, and we are committed to addressing the concerns you mentioned about room cleanliness, service, amenities. Please rest assured that we are taking steps to ensure this does not happen again in the future.We value your feedback as it helps us to improve our services
par un voyageur de SAINTE ADRESSE
Publié le 20 avr. 2023 sur Expedia
Great location and workers at the front desk were very helpful !
par un voyageur
Publié le 20 juill. 2022 sur Expedia
Propre mais désuet. Emplacement parfait avec toutes des chambres vues sur mer avec balcon.
Chambre correcte pour nos besoins. Grand hall d entree pour mettre les choses de plage. Bonne grandeur. Micro onde et frigo. Avec petite table pour manger.
Piscine laisse à désirer mais si près de la mer !
J y retournerais pour l emplacement et la vue du balcon !
par un voyageur
Publié le 17 déc. 2024
Location !
Commentaires de Gestion de l’hôtel
17 déc. 2024 par Ocean Resort, Gestion de l’hôtel
thank you for your feedback. Hope to see you soon
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Ocean Resort, Gestion de l’hôtel
Thank you for your feedback. Hope to see you again
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Ocean Resort, Gestion de l’hôtel
Dear Mark,Thank you so much for your thoughtful review! We're thrilled to hear that you enjoyed your stay with us and appreciate the 4 out of 5 stars. We look forward to welcoming you back soon!Best regards,Ocean Resort :)
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The pictures online look so much better.. when you first walk in you feel ok it may be an decent hotel but then you’ll get on the elevator and that’s where everything changes elevator looks nasty on the inside and then when you get off to whatever floor you’re on you met with dirty carpet that look like it hasn’t been cleaned since they opened it and it smells instantly make you feel sticky and grimy the rooms are the same way they have a smell to them. The carpet makes you feel muggy and disgusting even after a shower. Then my bathroom had roaches
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Ocean Resort, Gestion de l’hôtel
Dear LaMonica,Thank you for your feedback. We’re truly sorry for the difficulties you faced with your reservation and the lack of support during the hurricane. Your experience is important to us, and we understand your frustration.We hope you’ll reconsider us in the future. Wishing you the best with your wedding planning!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Hotel wasnt that good. It needs alot of work. It was clean and the bed was good. The best part was the view.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Ocean Resort, Gestion de l’hôtel
Dear Charles,Thank you for your review! We’re glad to hear you enjoyed the cleanliness, the bed, and especially the view. We appreciate your input about the need for improvements and will share your comments with our team.We hope to welcome you back soon for an even better experience!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Overall we had a good time here. Being on the beach was very nice. The hotel itself needed some work.
The elevator was sketchy and the ac leaked on the balcony but the view more than made up for it. Overall if you just need a place to sleep and store your stuff while you hit the beach this hotel will do fine.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Ocean Resort, Gestion de l’hôtel
Dear Charles,Thank you for your review! We’re glad to hear you had a good time and enjoyed the beach and the view. We appreciate your comments about the elevator and AC, and we’ll work on those issues.We hope to see you again for your next beach getaway!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
my stay was scheduled for friday and the hurricane came and i called all morning just trying to switch the days because weather was bad in my area and i was not able to drive to the location they gave me the run around all day and by the time they said i could change it on my end someone at the facility checked me in so it was denied and money was lost expedia said they would change it but i would be charged extra money so i will never book with expedia again and i will never go ti this resort .. we were trying it out for our weeding party but we will look at other locations and book it with someone else in the future.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Ocean Resort, Gestion de l’hôtel
Dear LaMonica, Thank you for your feedback. We sincerely apologize for the trouble you faced during the hurricane and the issues with your reservation. Your experience is important to us, and we’re sorry we let you down.We wish you all the best with your wedding planning and hope you find a perfect venue.
