Note fondée sur 849 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,4 Service et personnel
3,3 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juill. 2022 sur Expedia
bien situé face a la mer ,,,si possible prendre chambre face a la mer plus tranquille ...les chambres cotés piscine il y a toujours du bruit musique au bar et très bruyant
Commentaires de Gestion de l’hôtel
25 juill. 2022 par Manager, Gestion de l’hôtel
Hello Marcel,
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.
par un voyageur
Publié le 23 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2022 par Manager, Gestion de l’hôtel
Hello Luc,
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.
par un voyageur
Publié le 17 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2022 par Manager, Gestion de l’hôtel
Hello Martin,
On behalf of our entire staff thank you for staying with us and for rating your stay.,
par un voyageur
Publié le 30 mai 2019 sur Hotels
Déjeuner super !
Commentaires de Gestion de l’hôtel
31 mai 2019 par Manager, Gestion de l’hôtel
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.
par un voyageur
Publié le 15 sept. 2024
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jose, We're sorry to hear that your recent experience did not meet your expectations. Please feel free to reach out to us directly so we can address any concerns you may have. We value your feedback and would like the opportunity to improve your impression of our hotel.
par un voyageur
Publié le 26 août 2024
Muy bien
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Jose,We appreciate your positive feedback and are glad to hear that you had a good experience at our hotel. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us.
par un voyageur
Publié le 11 août 2024
Dirty, moldy, rude people at the desk. Place is literally falling apart. Would never stay here again.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Madison, We're disappointed to hear about your experience and apologize for any inconveniences. Your feedback will be shared with the team for further review and improvement. Your comfort and satisfaction are our priorities, and we hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 11 juill. 2024
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Regina, We're sorry to hear that your stay did not meet your expectations. Please feel free to reach out to us with any feedback so we can address the issues you encountered. We value your input and hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 11 juill. 2024
Filthy room and hall area. Mold on the ceiling and wall. Trash bin in hall near room full and literally overflowing. Hair from previous guest left all over the bathroom. Please DO NOT BOOK THIS HOTEL; YOU WILL REGRET IT.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Manager, Gestion de l’hôtel
Hello Regina,We are sorry to hear about your experience and appreciate your feedback. We take all comments seriously and have shared your concerns with the relevant teams for improvement. Thank you for bringing this to our attention.
par un voyageur
Privacy Breach
Publié le 30 juin 2024 sur HotelsWe’ve stayed here a number of times; we like the proximity of the pool to to beach. There was a very unfortunate mixup wherein apparently they had booked the room AGAIN & another guest was given a key to our room. This guests walked partly into the room while we were there changing after we had returned from dinner & quickly retreated. If that was not bad enough, the front desk person then returned to pound on the door to ask who we were and what we were doing there. Really? I gave them our name & checkin date. Further, they returned to our door two more times questioning who we were, the final time (after I’d gotten out of bed and gotten dressed) asked for my ID. It was embarrassing & an unbelievable privacy breach. I hardly slept the entire night. There has to be 100 better ways to have handled this.
Commentaires de Gestion de l’hôtel
30 juin 2024 par Manager, Gestion de l’hôtel
Hello kirby,We are sorry to hear about the inconvenience you experienced during your recent stay. Our team strives to ensure the security and comfort of all our guests. Your feedback will be shared with the appropriate departments for review and improvement. We apologize for any embarrassment this may have caused. Please feel free to reach out to our management for further assistance with your concerns.
