Note fondée sur 921 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2024 sur Expedia
Très bel endroit à recommander. J’y retournerais n’importe quand! Par contre c’est un peu vieux.
Commentaires de Gestion de l’hôtel
13 août 2024 par Hardeep , Gestion de l’hôtel
hank you for your wonderful feedback! We’re thrilled to hear that you found our place very nice and that you would recommend it. We’re also pleased to know that you would consider returning. We acknowledge your comment about the property being a bit old. We are actively working on updates and renovations to enhance our facilities and provide an even better experience for our guests. We look forward to welcoming you back and hope to make your next stay even more enjoyable.
par un voyageur
Publié le 10 août 2024 sur Expedia
L’hôtel manque de propreté et de rénovation.
C’était sale
Commentaires de Gestion de l’hôtel
10 août 2024 par Hardeep , Gestion de l’hôtel
Thank you for taking the time to share your feedback. I am very sorry to hear that your recent stay at our hotel did not meet your expectations and that you found the cleanliness and condition of the property unsatisfactory. We take cleanliness and maintenance very seriously, and I am deeply concerned that we fell short during your visit. Your comments regarding the lack of cleanliness and the need for renovation are invaluable and will be addressed immediately. I will ensure that our housekeeping and maintenance teams review and improve their procedures to prevent similar issues in the future. Please accept our sincere apologies for the inconvenience you experienced. Your feedback is crucial in helping us improve, and we are committed to making the necessary changes to enhance our guests' experiences. Thank you for bringing these matters to our attention, and I hope we can have the opportunity to provide you with a much-improved stay in the future.
par un voyageur
Publié le 9 août 2024 sur Expedia
La barrière de la langue anglophone par le personnel à l'accueil a rendu un peu plus difficile la communication.
Un des employés à l'accueil (homme) avait le sourire difficile sans " bonjour, comment puis-je vous aider madame ? ". Mais en général c'était très bien. Nous recommandons déjà l'hôtel à nos parents et amis.
Commentaires de Gestion de l’hôtel
9 août 2024 par Hardeep , Gestion de l’hôtel
Thank you for sharing your feedback with us. We’re glad to hear that, overall, your stay was enjoyable and that you are recommending our hotel to your relatives and friends. Your positive comments about the overall experience are greatly appreciated. We do apologize for the difficulties you encountered with communication due to the English language barrier. We strive to provide excellent service and understand that clear communication is a key part of that. We will address this with our reception team to ensure that every guest feels welcomed and well-assisted. Thank you again for your valuable feedback and for recommending us. We hope to have the opportunity to welcome you back and provide an even smoother experience in the future.
par un voyageur
Publié le 28 août 2023 sur Expedia
The hotel is in need a full renovation.
par un voyageur
Publié le 5 juill. 2023 sur Hotels
par un voyageur
Publié le 6 août 2022 sur Expedia
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Commentaires de Gestion de l’hôtel
31 août 2022 par General Manager, Gestion de l’hôtel
Thank you for spending time with us here at the beach. We hope you had a nice time and will come to visit again.
par un voyageur
Familiale
Publié le 5 août 2022 sur HotelsParfait
Commentaires de Gestion de l’hôtel
24 août 2022 par General Manager, Gestion de l’hôtel
Thank you so much for staying with us and for posting the gorgeous photos online for others to see. We are glad that you enjoyed your time at the beach and hope you will come back again soon.
par un voyageur
Publié le 1 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2022 par General Manager, Gestion de l’hôtel
Thank you for being our guest at Ramada Plaza and for taking the time to leave us a perfect review score. We hope you enjoyed the convenience of our central oceanfront location which puts you right on the beach and boardwalk. We are also within walking distance to King Neptune's statue and Neptune Park, the fishing pier, and the fun amusement rides along Atlantic Avenue. Hopefully you will stay with us again the next time you visit lovely Virginia Beach.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Nick, Gestion de l’hôtel
Dear Guest,Thank you for your thoughtful review and for rating us 8 out of 10! We’re glad to hear you enjoyed your stay with us.We’re always striving for excellence, so if there are any specific areas where you think we could improve, please let us know. Your feedback is invaluable to us!We look forward to welcoming you back for an even better experience next time.Best regards,Nick
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Nick, Gestion de l’hôtel
Dear Richard,Thank you for sharing your feedback with us. We appreciate your honesty and are glad to hear that your stay was okay.We strive to improve our services and would love to know more about what could have made your experience better. Your insights are valuable to us, and we hope to have the opportunity to exceed your expectations in the future.Thank you again for your feedback!Best regards,Nick