6/10 Okay
Marie
Business traveller
13 Oct 2024
Liked: Staff & service
Disliked: Property conditions & facilities
I had to flush two cockroaches down the toilet during my 1 night stay. After making a room change modification due to two dead cockroaches in the first room. The rooms do have a very acritic lsmell like old smoke or mold, which highly irritated my throat. Air conditioner was so loud and struggling to maintain a cool temperature that every time it vacillated it made a banging sound which woke me up several times. Very poor night sleep. It didn’t appear to be exceptionally clean. The facility had Limited Amenities for food and beverage. I asked for a receipt. This is a job related stay and the woman at the front desk that morning. Stated oh you’ll just see that on your credit card. No receipt! I need receipts to get refunded. I do want to mention that the gentleman and lady that checked me in and we are very accommodating very professional and aimed to please me. That service I appreciate it kind regards Marie Eckstein.
Marie
Stayed 1 night in Oct 2024