Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,6 Propreté de la chambre
1,9 Service et personnel
1,3 Confort de la chambre
1,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Biggs, Gestion de l’hôtel
Thank you for your time Out to comment one more experience. We do apologize that your experience was not the best. However, we offered to have you come again so that we can make up for the experience that you well deserve
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Very basic
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Biggs, Gestion de l’hôtel
Thank you for your time Out to comment one more experience. We do apologize that your experience was not the best. However, we offered to have you come again so that we can make up for the experience that you well deserve
par un voyageur
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par Management, Gestion de l’hôtel
Dear Edriana,Thank you for taking the time to rate your experience with us. We apologize for the inconveniences experience and hope to see you back in the near future.
par un voyageur
Great front counter Horrible Gen.Manager
Publié le 5 août 2024 sur HotelsFront Desk ladies Shy & Ebony are Amazing. RESPECTFUL & great customer service
But as for the general manager Kiesha was very disrespectful to myself. Spoke to me in a very unprofessional manner.
Commentaires de Gestion de l’hôtel
6 août 2024 par Biggs, Gestion de l’hôtel
Thank you for your time Out to comment one more experience. We do apologize that your experience was not the best. However, we offered to have you come again so that we can make up for the experience that you well deserve.
par un voyageur
Not so Managerial
Publié le 5 août 2024 sur HotelsThe General Manager Kiesha is not professional. Was argumentarive about packages I had delivered prior to me vacating the hotel. She did NPT treat me respectfully aon my last days.
Commentaires de Gestion de l’hôtel
6 août 2024 par Biggs, Gestion de l’hôtel
Thank you for your time Out to comment one more experience. We do apologize that your experience was not the best. However, we offered to have you come again so that we can make up for the experience that you well deserve.
par un voyageur
Publié le 5 août 2024 sur Expedia
Property was fine enough to just stay for maybe a night but there were roaches here and there, front desk just can't pick up the phone, and the tv was weiry messed up with the display being almost burnt out.
Commentaires de Gestion de l’hôtel
6 août 2024 par Biggs, Gestion de l’hôtel
Thank you for your time Out to comment one more experience. We do apologize that your experience was not the best. However, we offered to have you come again so that we can make up for the experience that you well deserve.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par GM, Gestion de l’hôtel
Thank you for your time out to rate your experience. We do apologize that your experience was not the best. However, we offered to have you come again so that we can make up for the experience that you well deserve.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
On the morning that we arrived at the Wood springs hotel at around 12:20 am this morning. I had already paid for the hotel so we were just trying to check in. We had a really rough ride with the flight from Texas getting delayed and our rental not having any cars available for about an hour. There was no one at the front desk so we called and rung many times with no luck. After about an hour I had called choice hotels customer service in which they were able to communicate with you. The lady finally arrived at around 1:30 am. She was rude. She didn't make any eye contact and had offered no apology. We didn't even see her face as she had opened the front sliding door only halfways. Not a great experience. Thanks tremendously for your attention
Commentaires de Gestion de l’hôtel
5 août 2024 par GM, Gestion de l’hôtel
Thank you for your time Out to comment one more experience. We do apologize that your experience was not the best. However, we offered to have you come again so that we can make up for the experience that you well deserve.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Great customer service
Commentaires de Gestion de l’hôtel
5 août 2024 par GM, Gestion de l’hôtel
Thank you for the perfect rating and kind words Brenda.
par un voyageur
Roach hotel
Publié le 21 juill. 2024 sur HotelsRoaches everywhere, smelled horrible, felt unsafe, staff unfriendly, bathroom smelt like Marijuana, regularly saw people coming in the back door instead of the locked front door, etc.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Biggs , Gestion de l’hôtel
Thank you for your time Out to comment one more experience. We do apologize that your experience was not the best. However, we offered to have you come again so that we can make up for the experience that you well deserve.
