Note fondée sur 887 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 sept. 2023 sur Expedia
Ce n’est pas à la hauteur d’un hébergement de ce niveau!
Commentaires de Gestion de l’hôtel
21 sept. 2023 par Christine, Gestion de l’hôtel
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.Best regards,Christine LaneFront Desk
par un voyageur
Publié le 16 avr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
8 mai 2023 par Hyatt Place, Gestion de l’hôtel
Thank you for providing feedback on your stay with us! We look forward to seeing you again soon!
par un voyageur
Not as good as it used to be. Wake up!
Publié le 23 sept. 2022 sur HotelsAll good but some services were stopped due to Covid. No more laundry service. Also the quality of the breakfast is nothing compared to 2 years ago. Fruit platters are not fresh, less assortment. This is still a good option but instead of maintaining or imporving it is deteriorating. I hope it will catch up soon because I like the location and would like to avoid changing place
Commentaires de Gestion de l’hôtel
27 sept. 2022 par Hyatt Place SD, Gestion de l’hôtel
Hello,We apologize that your stay was less than satisfactory. We are looking into bringing back our pre-covid services such as laundry as well as expanding our breakfast and reincorporating some old favorites to the menu. Feedback such as your greatly assists in improving our hotel for our guests.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Some stuff were rude,,
Commentaires de Gestion de l’hôtel
15 oct. 2024 par BR, Gestion de l’hôtel
I'm sorry you didn't experience the best service. Here at Hyatt we want our guest to feel comfortable and welcome. We take our feedback serious, We apologize that your stay was not up to our standards. thank you for the helpful feedback.
par un voyageur de BRISBANE
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Meera Patel, Gestion de l’hôtel
Thank you for taking the time to leave a review of your recent stay. We appreciate your feedback and look forward to welcoming you back again soon.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Meera Patel, Gestion de l’hôtel
Thank you for taking the time out of your day to leave a positive review. We are thrilled to see that we provided you with a great experience at Hyatt Place San Diego/Vista-Carlsbad!
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Clean and very quiet neighborhood.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Meera Patel, Gestion de l’hôtel
We are thrilled to see a perfect rating, and we greatly appreciate your feedback.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
The staff was very friendly and helpful.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Meera Patel, Gestion de l’hôtel
We are thrilled to see a perfect rating, and we greatly appreciate your feedback.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Meera Patel, Gestion de l’hôtel
We are saddened to see that you did not enjoy your stay at our property. Thank you for taking the time out of your day to leave feedback.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The last night the toilet was not working, I called and they told me to wait to do my business! They told me to go to first floor and do my business! The food is lacking badly! They run out during my check out! I spoke to the receptionist they told me that there is no report of the toilet was clog!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Meera Patel, Gestion de l’hôtel
Again, we apologize for all of the inconveniences that you faced while at our property. Your stay did not live up to the standards that we hold ourselves to, and we will work diligently to be sure that all mistakes are corrected.
