Ratings based on 152 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 9, 2022 on Expedia
by A traveller
Posted Sep. 14, 2022 on Expedia
I like everything
Comment from Hotel Management
Sep. 14, 2022 by Natália Aresi, Hotel Management
Prezada Sra. Celina, Obrigada por enviar sua avaliação. Ficamos felizes em saber que a sra. ficou satisfeita durante sua estada conosco! Esperamos revê-la em breve!
by A traveller
Posted Jan. 2, 2022 on Hotels
Comment from Hotel Management
Jan. 4, 2022 by Natália Aresi, Hotel Management
Prezado(a)
Agradecemos o envio de sua avaliação!
Ficamos felizes que tenha ficado satisfeito em sua estadia conosco!
by A traveller
Posted Nov. 29, 2020 on Hotels
Comment from Hotel Management
Dec. 4, 2020 by Natália Aresi, Hotel Management
Prezado Sr. Jimmy,
Agradecemos por enviar sua avaliação.
Ficamos felizes em saber que o sr. ficou satisfeito em sua hospedagem conosco!
Esperamos recebê-lo novamente!
by A traveller
Good stay at Serra Grande
Posted Aug. 4, 2019 on HotelsGood stay, staff is great, breakfast good, hard to control temp in room.
Comment from Hotel Management
Aug. 8, 2019 by Natália Aresi, Hotel Management
Dear Guest,
Thank you for sending your review.
We are glad you enjoyed your stay with us!
Each of our rooms has it's own air conditioning and control, in case you experience any difficulties we encourage you to ask the front desk for help.
Thank you again and it would be our pleasure to welcome you back again soon!
by A traveller
Posted Jan. 22, 2019 on Hotels
by A traveller
Needs upgrading
Posted Dec. 15, 2018 on HotelsIt was okay but the rooms need to be upgraded including the bathroom. The people were very friendly.
by A traveller
Posted Apr. 15, 2018 on Hotels
Comment from Hotel Management
Jun. 1, 2018 by Natália Aresi, Hotel Management
Prezado(a) hóspede,
Agradecemos pela sua avaliação!
by A traveller
Posted Oct. 1, 2024 on Hotels
Comment from Hotel Management
Oct. 4, 2024 by Natália Aresi, Hotel Management
Prezado Sr. Angelo,Obrigado pelo envio de sua avaliação!
by A traveller
Posted Sep. 29, 2024 on Hotels
Comment from Hotel Management
Sep. 30, 2024 by Natália Aresi, Hotel Management
Prezado Sr. Frank,Agradecemos pelo envio de sua avaliação!É gratificante saber que ficou satisfeito em sua hospedagem conosco!