Ratings based on 172 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 5, 2024 on Expedia
This was such a unique and pleasurable stay! Super comfortable room, beautiful view, and lots of friendly animals around the property. I loved all the kitties that came out to greet us! The breakfast was delicious, I was a huge fan of the fresh papaya boats. I would definitely recommend staying here, especially if you’re an early riser and want easy access to Volcano National Park.
by A traveller
We would definitely stay here again
Posted Apr. 1, 2024 on HotelsIf only we could have stayed longer!
We had booking the glamping unit, but because of water issues Theresa switched us to the Bungalow, which was so cosy.
She agreed alternative breakfast arrangements as we had to leave early on checkout. We only had time to meet the chickens and ducks at the doorstep, but we saw the donkey and goats sheltering from the rain! I would definitely recommend staying here if you're making a trip to Volcano NP.
by A traveller
Posted Jan. 30, 2024 on Expedia
I don't usually write a lot of reviews, but I specifically came back to this booking that we had in April of 2022 because I've thought about it so much since that stay. This was possibly the most unique setting I've ever had the pleasure of staying at; this was a hobby farm filled with free-range animals that wandered all over the grounds. The portion the owner uses as a visitor space is a wonderful little apartment attached to one of their outbuildings. It had views of the pond and all the animals, yet we felt completely left alone (in a good way!) We had a wonderful night's sleep away from the bustle of town. If you're looking for a unique experience in Hilo I'd highly recommend this incredible property. They made us breakfast the following morning and it was wonderful. We only stayed one night so I can't comment on a lot of the hospitality outside of the breakfast we had, but I'm going to go out on a limb and assume that it would all be equally great. Fair warning; there is not much to do in the town of Volcano, so I'd suggest packing snacks and drinks if you're planning to stay for more than a few days. One other fair warning: This is in the rain forest; you may encounter muddy terrain so be careful if you have a cheapo rental car. We had a Jeep and had no issues. If you want a really neat experience with good hosts, don't hesititate to book this property.
Comment from Hotel Management
Feb. 8, 2024 by Theresa, Hotel Management
Mahalo Jeff for taking the time out to write a review! We are so glad you stayed with us and enjoyed the Punawai Hale Barn room. If you make it to Hawaii again then please let us know.
by A traveller
Posted Jan. 4, 2024 on Expedia
Comment from Hotel Management
Jan. 11, 2024 by Theresa, Hotel Management
Aloha Ying -Pong, I'm sorry you weren't pleased with your stay and do certainly wish you would have said something upon arrival or at any time during your stay if you weren't happy with your accommodations. My interactions with you seemed very pleasant and your daughter’s text at the end of the stay indicated you had a wonderful stay and were very pleased with the accommodation. I would certainly appreciate it if you had reached out to discuss any grievances rather than have you leave a review that says “terrible” but doesn’t explain exactly what was so “terrible”. The Ranch isn't for everyone, and most of our reviews speak for themselves in what to expect, I’m just sorry we couldn’t live up to the expectations you may have had. I encourage you in the future to speak with the host rather than stay somewhere you are not happy.I do hope you enjoyed the rest of your vacation.
by A traveller from San Diego
Posted Dec. 27, 2023 on Expedia
Comment from Hotel Management
Feb. 8, 2024 by Theresa, Hotel Management
Mahalo for staying with us!
by A traveller
Posted Dec. 19, 2023 on Hotels
Comment from Hotel Management
Dec. 20, 2023 by Theresa, Hotel Management
Mahalo Rasa! It was a pleasure meeting all of you and hosting you here at VAR!
by A traveller
Posted Oct. 20, 2023 on Expedia
Great place to stay. It was fun to see the animals on the property. The breakfast was delicious and had several options. We stayed in the cabin and it was very well equipped, even had a great toilet and shower. The cabin itselt was complete with a comfortable bed and warm covers and a large quantity of flashlights. During cloud-free nights, the sky is illuminated with stars.
Comment from Hotel Management
Nov. 4, 2023 by Theresa, Hotel Management
Myriam, so glad you enjoyed the glamping cabin! We hope you enjoyed the rest of your time in Hawaii!
by A traveller
Posted Sep. 30, 2023 on Expedia
Theresa is a very pleasant person and it is wonderful to be able to spend the night on her property.
Comment from Hotel Management
Sep. 30, 2023 by Theresa, Hotel Management
Mahalo Will and Karen! It was a pleasure meeting you both. We are glad you enjoyed your stay!
by A traveller
Posted Sep. 12, 2023 on Hotels
Comment from Hotel Management
Nov. 4, 2023 by Theresa, Hotel Management
Mahalo for staying with us Lori!
by A traveller
Posted Sep. 3, 2023 on Expedia
It was ok. We would not stay here again.
Comment from Hotel Management
Sep. 3, 2023 by Theresa, Hotel Management
Aloha Deborah, I'm sorry you weren't pleased with your stay and do certainly wish you would have said something upon arrival if you weren't happy with your accommodations. I would have gladly refunded you so you could find something that would have been more satisfactory to your needs. The Ranch isn't for everyone, but we certainly hope you enjoy the rest of your trip to Hawaii.
