Note fondée sur 55 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 févr. 2022 sur Hotels
par un voyageur
Publié le 20 août 2024 sur Expedia
The pools and spas are wonderful. The property is very clean and well designed. The service is very professional. The rooms are comfortable. We suggest having a few shops for souvenirs, clothing, and other items. We highly recommend coming to this property.
Commentaires de Gestion de l’hôtel
30 août 2024 par Milica Bibić, Gestion de l’hôtel
Dear,Thank you so much for your kind words and your wonderful feedback! We're delighted to hear that you enjoyed our pools, spas, and the overall design of our property. Our team takes great pride in maintaining a clean and welcoming environment, and it’s fantastic to know you found our service professional and the rooms comfortable. We appreciate your suggestion about adding shops for souvenirs and clothing; it’s great feedback that we will definitely consider to enhance our guests' experience. We look forward to welcoming you back soon and thank you for recommending us. Warm regards, Mövenpick Resort and Spa Fruske Terme
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par Milica Bibić, Gestion de l’hôtel
Dear,Thank you so much for your taking the time to post this review online and for sharing your experience following your recent stay with us. We hope to welcome you back soon for another memorable stay!Kind Regards,Mövenpick Resort and Spa Fruske Terme
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par Milica Bibić, Gestion de l’hôtel
Dear, RonThank you so much for your taking the time to post this review online and for sharing your experience following your recent stay with us. We hope to welcome you back soon for another memorable stay!Kind Regards,Mövenpick Resort and Spa Fruske Terme
par un voyageur
Publié le 10 juill. 2024 sur Hotels
Bra upplevelse och hotellet är fantastiskt fint! Dock börjar det bli slitet då man ser skrapmärken på väggarna där väskor skrapat i väggen, några kakelplattor va borta runt poolområdet och slav runt om i korridorerna.
Commentaires de Gestion de l’hôtel
13 août 2024 par Milica Bibić, Gestion de l’hôtel
Dear,Thank you for your feedback and for choosing our hotel! We're glad to hear you had a good experience and found our hotel beautiful. We apologize for the wear and tear you've noticed. Please know that we are actively working on maintenance and improvements, including addressing the scratches on the walls, missing tiles, and cleanliness in the corridors. Your comments are valuable to us, and we will use them to enhance our guest experience. We hope to welcome you back in the future and provide an even better stay!Best regards, Mövenpick Resort and Spa Fruske Terme
par un voyageur de Dubai
Publié le 28 juin 2024 sur Expedia
We have arrived on Saturday during particularly hot and I believe busy day and the check in process took about 30 minutes as que during check in was not properly managed and people were changing ques to get to or pick the reception counter that is moving faster than other. Supervisor or someone from the back office told us that everything that’s nice is worth waiting for which is not suitable comment for paying guests, especially elderly, during check in.
Extremely hot/humid in the hallway and generally air conditioning is not great in the room or in the breakfast restaurant. Ventilation in the elevators does not exist and elevator waiting times can be long. Wall paint in hall ways going to the rooms is peeling off and looks a bit dated, should not be too difficult to refresh. Room itself is fine and mini bar was good. Pool variety and wellness facilities are great and breakfast is really good.
Overall a decent hotel with some opportunities for further improvements to match the Movenpick standard experienced elsewhere
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Milica Bibić, Gestion de l’hôtel
Dear Nemanja, Thank you for taking the time to share your detailed feedback following your recent stay with us. We sincerely appreciate your comments and value the opportunity to improve our services. Thank you once again for your honest feedback. We hope to have the pleasure of welcoming you back in the future so that we can provide you with an even more enjoyable stay.Warm regards, Mövenpick Resort and Spa Fruske Terme
par un voyageur
Väldigt fint SPA hotell
Publié le 28 juin 2024 sur HotelsFint hotell överlag. Väldigt fina pooler med varmt vatten. Många pooler (flera pooler inomhus och utomhus) gör att det inte är för mycket folk i poolerna samtidigt. Vi nyttjade nästan alla typer av massage vilket verkligen var bra. De är både duktiga och prisvärda (veckodagar 20% rabatt).
Mindre bra: kaotisk stämning vid frukosten. Det fanns mycket att välja på men förmågan att tillaga maten kunde vara bättre. Nästan samma mat både frukost och middag under hela vistelsen. Mycket personal på plats och de allra flesta mycket trevliga.
Sammanfattningsvis väldigt fint hotell, rekommenderas.
Commentaires de Gestion de l’hôtel
15 août 2024 par Milica Bibić, Gestion de l’hôtel
Dear Aleksandar, Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed our beautiful pools and found our massage services to be excellent and good value for money. It's great to know that the variety of pools helped ensure a pleasant and spacious environment.We apologize for the chaotic atmosphere during breakfast and appreciate your feedback on the food preparation and variety. We'll certainly take your comments into consideration as we work to improve our dining experience.Thank you for your kind words about our staff, and we're glad that overall, you had a pleasant stay. We hope to have the pleasure of welcoming you back in the future!Best regards,Mövenpick Resort and Spa Fruske Terme
par un voyageur
Publié le 23 juin 2024 sur Expedia
Excellent in all aspects: rooms, breakfast, pools, spas/saunas … very enjoyable.
Commentaires de Gestion de l’hôtel
13 août 2024 par Milica Bibić, Gestion de l’hôtel
Dear,Thank you very much for your kind words and for taking the time to post this review online, it is a pleasure to read you had such a comfortable and enjoyable stay with your family. I do hope that we will have the pleasure to welcome you back soon.Kind Regards,Mövenpick Resort and Spa Fruske Terme
par un voyageur
Publié le 20 juin 2024 sur Expedia
Best vacation!
Commentaires de Gestion de l’hôtel
13 août 2024 par Milica Bibić, Gestion de l’hôtel
Dear,Thank you so much for your taking the time to post this review online and for sharing your experience following your recent stay with us. We hope to welcome you back soon for another memorable stay!Kind Regards,Mövenpick Resort and Spa Fruske Terme
par un voyageur de Lincolnwood
Publié le 11 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Milica Bibić, Gestion de l’hôtel
Dear,Thank you so much for your taking the time to post this review online and for sharing your experience following your recent stay with us. We hope to welcome you back soon for another memorable stay!Kind Regards,Mövenpick Resort and Spa Fruske Terme
