Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,8 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
4 nov. 2023 par Hieu Nguyen, Gestion de l’hôtel
Dear Philippe,On behalf of the Management and staff of Mercure Vung Tau, we would like to thank you for sharing your experience.We are happy to know that you enjoyed your stay and got a good impression with us and that we have met your expectations.At Mercure Vung Tau, we always strive to improve our service to make our customer happy and satisfied, and your comment really bring a great deal of motivation to us.Please rest assured that your feedback has been shared with our team and it would serve as an encouragement to all of our staff.Once again, I would like to thank you for choosing Mercure Vung Tau as your destination. Hope to see you in the near future.With warm regards,Hieu Nguyen (Mr.)Duty Manager
par un voyageur
Publié le 10 août 2024 sur Expedia
已說延遲40 分鐘退房，過了30分鐘，催促5次之多
Commentaires de Gestion de l’hôtel
12 août 2024 par Thien, Gestion de l’hôtel
Xin chao Chi,Thank you for taking the time to tell us about your experience at the Mercure Vung Tau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Thien Dao Assistant Guest Relations Manager
par un voyageur
Publié le 26 mai 2024 sur Hotels
par un voyageur
Publié le 28 mars 2024 sur Hotels
The hotel staff were really nice and so helpful. The room was immaculate and very comfortable. Gym was well equipped and pool was also very, very nice. I found the food / drinks terrace needed some love and repairs to tables, chairs, parasol's.
par un voyageur
Publié le 24 mars 2024 sur Hotels
par un voyageur de Maylands
Publié le 14 févr. 2024 sur Expedia
Such a relaxing experience. The hotel is situated right on the Vung Tau coast with serene views over the China Sea. The rooms are modern and immaculate and the buildings are French colonial, nestled amongst beautiful gardens, and with an infinity pool and children’s shallower pool. The buffet breakfast in the restaurant was varied and plentiful. Staff were very and helpful, particularly Trieu and Coang, not forgetting the lifesavers who looked after the beach and pool areas. Book a room on the sea side rather than ‘hillside’ and request a room with sea views. The sunsets are amazing as an amber then red sun sinks beneath the sea. Easy walk or ride to local shops and restaurants. Would highly recommend.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Hieu Nguyen, Gestion de l’hôtel
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Mercure Vung Tau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely,Hieu Nguyen (Mr.)Duty Manager
par un voyageur
Publié le 31 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Hieu Nguyen, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking a moment to share your experience at the Mercure Vung Tau.I am pleased to see that you enjoyed your stay overall.We look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Hieu Nguyen (Mr.)Duty Manager
par un voyageur
Publié le 2 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Hieu Nguyen, Gestion de l’hôtel
Dear Andreas,We very much appreciate your comments regarding your stay at the Mercure Vung Tau.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hieu Nguyen (Mr.)Duty Manager
par un voyageur de Ota-ku
Publié le 10 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Hieu Nguyen, Gestion de l’hôtel
Dear Kentaro,Thank you for taking the time to share this wonderful review of your recent stay at Mercure Vung TauWe hope to have an opportunity to welcome you back to our hotel again soon!Sincerely,Hieu Nguyen (Mr.)Duty Manager
par un voyageur
멋진 붕따우호텔
Publié le 23 nov. 2023 sur Hotels너무 멋진 곳이였어요..근처 다니기 편했고 편의점에서 컵라면도 즐길 수 있는..위치..도 좋고 재방문 의사 100000♡
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Hieu Nguyen, Gestion de l’hôtel
Dear Jin Kuk,We very much appreciate your comments regarding your stay at the Mercure Vung Tau.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hieu Nguyen (Mr.)Duty Manager
