Ratings based on 577 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Sep. 17, 2024 on Hotels
Comment from Hotel Management
Oct. 14, 2024 by Luis Thien, Hotel Management
Dear Mr. Minh,Thank you so much for your review of our Hotel and good 5 star ratingWe are very happy to read that have enjoyed the professional service and have good impression with the view from The Imperial Hotel & Resort Vung Tau.We are looking forward to welcoming you back in our hotel.The Hotel Management Team Luis Thien Le(Mr)
4 out of 5
by A traveller from HIGHLAND LAKES

Posted Sep. 4, 2024
Comment from Hotel Management
Sep. 5, 2024 by Luis Thien, Hotel Management
Dear Mr David,Thank you so much for your review of our Hotel and good 5 star ratingWe are very happy to read that have enjoyed the professional service from The ImperialHotel & Residence Vung Tau.We are looking forward to welcoming you back in our hotel.Thanks and best regards,The Management TeamLuis Thien Le (Mr.)
5 out of 5
by A traveller

Fantastic hotel in great location

Posted Aug. 28, 2024 on Hotels
Stayed for 5 nights in a Heritage Deluxe King Oceanview room. Quick and friendly check in process. Good sized, well proportioned rooms with classic decor - and a very comfy bed. Good choice of food at the breakfast buffet. And a great pool area - with a very reasonably priced pool side menu. Would definitely stay again when in Vung Tau.
Comment from Hotel Management
Sep. 2, 2024 by Luis Thien, Hotel Management
Dear Mr Steven,Thank you for taking the time to review The Imperial Hotel & Resort Vung Tau, your good comment is very much appreciated. We are pleased that you found valued and being taken care during your stay. We look forward to seeing you on your next trip to The Imperial Hotel & Resort Vung Tau! Thanks and best regards,The Management TeamLuis Thien Le ( Mr)
4 out of 5
by A traveller from HIGHLAND LAKES

Posted Aug. 17, 2024
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Comment from Hotel Management
Aug. 27, 2024 by Luis Thien, Hotel Management
Dear Mr David, Thank you for taking the time to review The IMPERIAL Hotel Vung Tau, your good comment is very much appreciated. Beside that, I assure you I will be looking into each point that you have made and we are pleased that you found valued and being taken care during your stay. We look forward to seeing you on your next trip to The IMPERIAL Hotel and Resort Vung Tau! Thanks and best regards,The Management TeamLuis Thien Le ( Mr).
5 out of 5
by A traveller

Posted Aug. 16, 2024 on Hotels
Comment from Hotel Management
Sep. 5, 2024 by Luis Thien, Hotel Management
Dear Mr Jinhwan,Thank you so much for your review of our Hotel and good 5 star ratingWe are very happy to read that have enjoyed the professional service from The ImperialHotel & Residence Vung Tau.We are looking forward to welcoming you back in our hotel.Thanks and best regards,The Management TeamLuis Thien Le (Mr.)
3 out of 5
by A traveller

Posted Aug. 4, 2024 on Hotels
The exterior of the hotel look quite amazing but the room is not to my expectation. It shouldn’t say a 5 stars class. The facility of the bathroom is old and not proper functionable. The air conditioning is not adjustable either too cold or you off it.
Comment from Hotel Management
Aug. 6, 2024 by Maya Thao, Hotel Management
Dear Mr. Lee,Thank you for your feedback. We are pleased and willing to hear all your comments during the time you stayed with us. We appreciate your feedback and your comments which are the motivation for us to continue to deliver and develop our services much better to you and our customers. We look forward to welcoming you back to Vung Tau and staying with us at the Imperial Hotel shortly. Thanks and best regards,The Management TeamMaya Thao (Mrs.)
5 out of 5
by A traveller

Posted Jul. 14, 2024 on Expedia
Comment from Hotel Management
Jul. 18, 2024 by Maya Thao, Hotel Management
Dear Tammy,Thank you so much for your review of our Hotel and good 5 star ratingWe are very happy to read that have enjoyed the professional service from The ImperialHotel & Residence Vung Tau.We are looking forward to welcoming you back in our hotel.Thanks and best regards,The Management TeamMaya Thao (Mrs.)
5 out of 5
by A traveller

Posted Jul. 14, 2024 on Hotels
Comment from Hotel Management
Jul. 18, 2024 by Maya Thao, Hotel Management
Dear Stuart,Thank you so much for your review of our Hotel and good 5 star ratingWe are very happy to read that have enjoyed the professional service from The ImperialHotel & Residence Vung Tau.We are looking forward to welcoming you back in our hotel.Thanks and best regards,The Management TeamMaya Thao (Mrs.)
3 out of 5
by A traveller

Posted Jul. 10, 2024 on Expedia
Comment from Hotel Management
Aug. 6, 2024 by Maya Thao, Hotel Management
Dear Mr. Khuong,Thank you for your feedback. We are pleased and willing to hear all your comments during the time you stayed with us. We appreciate your feedback and your comments which are the motivation for us to continue to deliver and develop our services much better to you and our customers. We look forward to welcoming you back to Vung Tau and staying with us at the Imperial Hotel shortly. Thanks and best regards,The Management TeamMaya Thao (Mrs.)
5 out of 5
by A traveller

Posted Jul. 5, 2024 on Expedia
good
Comment from Hotel Management
Jul. 7, 2024 by Maya Thao, Hotel Management
Kính chào Chị Tiên,Khách sạn The Imperial Vũng Tàu chân thành cảm ơn Chị đã dành thời gian để chia sẻ trải nghiệm của mình khi lưu trú tại đây.Chúng tôi rất vui khi Chị hài lòng với kì nghỉ vừa qua tại The Imperial.Khách sạn rất mong chờ và hân hạnh được chào đón chị quay lại trong tương lai với những trải nghiệm thật thú vị hơn nữa.Trân trọng,Ban Quản lý khách sạn.