Note fondée sur 2 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,0 sur 5
1,0 Propreté de la chambre
1,0 Service et personnel
1,0 Confort de la chambre
1,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

False Advertisement Stay Away - Fake Pool

Publié le 1 août 2019 sur Hotels
False advertisement. We arrived at the villa address as show on the booking info, but the property manager took us to a much smaller villa instead with reasoning our booking price of $300 for two nights are too low for the property listed. Both villas were so dirty and smelly. If travel with children or looking forward to relax in a private swimming pool then stay away, the pools from both villas are not a real swimming pool, it’s just a portable water container that will fit about 3 kids. We ended up walk away and book a different villa with a real swimming pool instead. False advertisement, stay away, do not stay here even if it’s free. Don’t be a fool like us to waste your booking fee and time looking at another villa at the last minute.
Commentaires de Gestion de l’hôtel
7 sept. 2022 par Trongcid, Gestion de l’hôtel
. We appreciate your feedback. it is true that the price of 300 USD / 2 nights for the summer is not the price of the 8 bedroom Villa but the other 5 bedroom is smaller (now that villa has stopped working on the system), I strongly oppose you Feedback This 8 bedroom villa is filthy! It is true that the swimming pool of this villa was used temporarily while waiting for new construction. It's been a long time since we last checked the sales channel on OTA (expedia) and read your feedback again from 8/2019...from 1/2022 we have remodeled the interior of the villa, built a swimming pool new, replace the entire operating system at Villa to meet Villa's 4-star standard. Please see the actual picture at the villa, commitment if the picture is not true, we will refund the villa booking fee for you.
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 19 mars 2019 sur Expedia