Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,8 Service et personnel
4,4 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 avr. 2024 sur Hotels
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Clean, warm and comfortable apartment.
Kind and helpful staff, easy check in and out.
Breakfast option is a bonus, but need to get in early, my favourite makovy pastry were running out quickly:)
Pleasant stay, novy smokovec has lots to offer!
par un voyageur
Publié le 6 janv. 2024 sur Hotels
par un voyageur
Publié le 26 oct. 2023 sur Expedia
Mate checked us in and was very nice. The accommodation fine, and we had a lovely breakfast every morning. The young lady that took care of us for breakfast was helpful and nice. This is a great place to stay while visiting the mountains in Slovakia!
par un voyageur
Publié le 10 oct. 2023 sur Hotels
par un voyageur
Extremely noisy property.
Publié le 2 sept. 2023 sur HotelsWalls are thin and the rooms have no sound proofing. Also doesn’t seem like there’s any quiet hours policy at night. This property is very popular with families with small kids. Unless you’re coming with kids and don’t mind, this is not the place to stay. We tried to spend as little time in our apartment as possible, basically just coming back for the night, but due to noise I wasn’t able to sleep well even with ear plugs and background music on. Really became sleep deprived after couple of days.
Commentaires de Gestion de l’hôtel
6 oct. 2023 par Matej Matejka, Gestion de l’hôtel
Dear Mr. Maciej,On behalf of APLEND Vila Olívia, I want to thank You very much for showing interest in our accommodation. We truly appreciate Your choice of APLEND Vila Olívia as well as trust placed in our brand. Last but not least, I would like to thank You for taking the time to rate APLEND Vila Olívia. Your honest feedback is a vital part of perfecting the service we work so hard to bring our guests. Based on Your rating I would like to apologise, but we have not record any sort of noise in the building. Every day we strive to improve provided service and operations. I am truly sorry that You found our service to be below expected standards. We did not intend to disappoint You. I apologize to You for any inconveniences. If there is anything we can do for You in the future to increase Your satisfaction, please let us know - we are all ears! Despite Your last experience, we hope to be able to welcome You back on a return visit to the High Tatras.Kind Regards,Matej MatejkaExecutive Director APLEND, s.r.o.
par un voyageur
Publié le 20 juin 2022 sur Hotels
par un voyageur
One of the best apartments I ever stayed
Publié le 22 janv. 2021 sur HotelsI think this is one of the best apartments I have ever stayed. The facility is new and clean and the staff are all friendly and responsive. The apartment is equipped with a wash machine, electronic stoves and a dish washer, so it is suitable for a family or a group. The Italian restaurant serves tasty dishes and the packed breakfast was plenty of sausages, hams, salami and eggs with delicious breads. The location is also perfect as it is 3 minute walk from the closest ski resort and in walk distance from the centre of Stary Smokovec where restaurants and shops are. I highly recommend this apartment for anyone who are going to stay for several days in High Tatras.
Commentaires de Gestion de l’hôtel
10 févr. 2021 par Sales manager, Gestion de l’hôtel
Dear Guest.
Firstly, let me thank You for the time You spent by rating our hotel..
Our main goal is for the guests to feel welcome and be satisfied with provided services.
Based on Your review, we believe You spent a pleasant stay in the High Tatras.
Hopefully, we will see each other soon again
Best Regareds
Ing. Michaela Stašová
Sales manager
APLEND
par un voyageur
I would highly recommend
Publié le 8 févr. 2020 sur HotelsWonderful place. Rooms equipped with everything that may be needed during family trips to the mountains, whether in summer or winter. Secure parking lot. The food in the restaurant is excellent; a must is "grilled chicken supréme". The service is fantastic. All we have to do now is plan our next visit! Thank you!
Commentaires de Gestion de l’hôtel
25 févr. 2020 par Sales manager , Gestion de l’hôtel
Dear Guest.
Firstly, let me thank You for the time You spent by rating our hotel.. Our main goal is for the guests to feel welcome and be satisfied with provided services. Based on Your review, we believe You spent a pleasant stay in the High Tatras.
Hopefully, we will see each other soon again
Best Regareds
Ing. Michaela Stašová, APLEND s.ro.
par un voyageur
Publié le 3 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
18 févr. 2020 par Obchodný manažér, Gestion de l’hôtel
Dear Guest.
Thank you for giving us a perfect rating and for recommending our hotel to other travelers.
Looking forward to welcoming you back soon.
Kind Regards
Ing. Michaela Stašová, APLEND s.r.o.
