Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
3,0 Service et personnel
3,5 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
worst service ever
Publié le 1 janv. 2018 sur HotelsHotel had no hot water for both of our stays. Staff couldn't do anything about it. Also they charged us extra fees that were not disclosed. The front office person was the rudest I have ever encountered. She refused to help and even mumbled bad language, I am not allowed to type here, several times under her breath when I asked questions. There are many good hotels in the area, this isn't one of them
Recommandé
pour Tout le mondepar un voyageur de Suffolk England
Lovely hotel good location particularly for Wyanad
Publié le 12 mars 2015 sur Expedia
Pour : Ethos!
Contre : Some parts of the hotel are still being worked on so will improve when all complete however this did not detract from our stay.
Emplacement : Town center to explore, waterfalls, Tholpetty, Dam with motor boats.
There was an exceptionally helpful ethos throughout the hotel. Staff went over and above what was required to make our stay comfortable. Even offered a packed breakfast for early starts to see animals. Made helpful suggestions so we got the best experience of the area (useful list of local attractions, accessibility and costs). Everything was of exceptional quality. Nice to have access to a swimming pool.
