Note fondée sur 958 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Jana, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Courtyard Waco. We hope to have the pleasure of doing so again on your next visit to the area.Best Regards,Justin KuzskiGeneral Manager
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Jennifer, We appreciate you taking the time to leave your kind rating for Courtyard Waco. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Best Regards,Justin KuzskiGeneral Manager
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Hotel is very outdated. Good location. Lobby was updated and nice place to hangout. Starbucks closes early- should be available all day.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Kelly, Thank you for choosing Courtyard Waco! We're glad you enjoyed our location and the updated lobby. However, we are sorry you were disappointed with some aspects of your visit. Your comments are valuable, and we will use them to make improvements. Thank you again for your review. We look forward to your next visit! Best Regards,Justin KuzskiGeneral Manager
par un voyageur de St. Louis
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par General Manager, Gestion de l’hôtel
Dear harinder,Knowing you enjoyed every aspect of your stay at Courtyard Waco is why we do what we do! Thank you for taking the time to leave your rating. We look forward to seeing you again whenever your travels bring you back to the area.Best Regards,Justin KuzskiGeneral Manager
par un voyageur
Needed rest, this missed
Publié le 14 sept. 2024 sur HotelsAfter a very long day of traveling this property did not offer the rest I really needed. All staff were fantastic! The pillows were awful and about the size of throw pillows, the hallways were noisy and kept us up throughout the night and lastly breakfast was disappointing. For the price, I don’t think id stay here again.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Charidan,Thank you for sharing your experience. We are glad to hear that our staff made your stay memorable. However, we regret that the pillows and noise issues did not provide the comfort and satisfaction you were hoping for. Additionally, we are sorry that the breakfast did not meet your standards. Your feedback is valuable, and we will use it to improve our services. Thank you once more for allowing us to be of service. We hope to have the pleasure of doing so again on your next visit to the area.Best Regards,Justin KuzskiGeneral Manager
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Jennifer,Thanks for the outstanding rating! We are delighted your time at Courtyard Waco was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Best Regards,Justin KuzskiGeneral Manager
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Brandy, Thank you for choosing Courtyard Waco and for this outstanding review! Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to welcome you back soon for another enjoyable stay.Best Regards,Justin KuzskiGeneral Manager
par un voyageur
Publié le 9 sept. 2024 sur Hotels
This hotel smells. The staff is great but the hotel just smells. I’m not coming back.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Elizabeth, Thank you for staying with us. Please accept our apologies for not meeting your expectations. We are sorry for the concerns you faced during your visit. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. With that being said, we are happy to know that you loved the attentiveness of our staff. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Best Regards,Justin KuzskiGeneral Manager
par un voyageur
Publié le 9 sept. 2024
Easy-in, Easy out!!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Walter, Thank you for taking a moment to recognize our front desk associates here at Courtyard Waco. We're overjoyed to learn you had a positive experience with your check-in and check-out process. Making our guests feel valued and well-cared for is at the core of our service philosophy. Your kind words inspire us to continue delivering exceptional hospitality. We are devoted to making every guest's stay memorable, and we hope to have the opportunity to do so again soon!Best Regards,Justin KuzskiGeneral Manager
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Guest, We're delighted to see your outstanding rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Courtyard Waco. Thanks for choosing us for your time in the city; we hope to see you again soon.Best Regards,Justin KuzskiGeneral Manager
