4/10 – Médiocre
Mark S.
25 avr. 2025
Points forts : Propreté
Disappointing experience
The house was as described but the experience in dealing with the host was not good. We found a live cockroach on the 2nd night of what was to be a 7 night stay. Even though we only saw 1 we know that usually there are more. We called Josh our host and he said "Texas has bugs". Even though he never saw it he said it was probably a water bug, but we know it was a cockroach. We told him that we just couldn't stay there so he apologized and offered to fumigate. We did not want to stay in a freshly fumigated house so he offered another house. We drove across town to see it but we were greatly disappointed. The house we booked was close to downtown, was charming with exquisite furnishings and art, and had quiet cozy rooms and a king bed. This mid mod he offered as an alternative was none of that and was not where we wanted to spend the rest of the week so we declined. At this point he became very defensive and said he couldn't give money back. He threatened us saying that if we gave him a bad review, he would give us a bad review. I told him that VRBO frowns on distortion and is grounds for closing an account. He told me that he is a "super host" so that wouldn't happen and if it did he would "move back into it". By this time I was ready to be done with him because it was getting scary. Much to our dissatisfaction we settled on a refund equal to about 1 nights stay. Josh may be a super host if all goes well but if you have any issues or upset him you better beware.
Mark S.
Séjour de 7 nuits en janvier 2025