Note fondée sur 596 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 avr. 2023 sur Expedia
Le fait de pouvoir se stationner juste devant la porte est génial, pas besoin de traverser de longs corridors avec les bagages.
Un seul point négatif, un seul fauteuil, une 2e chaise aurait été tres appréciée . On en a réclamé une à la réception mais sans succès !
Commentaires de Gestion de l’hôtel
25 avr. 2023 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
par un voyageur
Publié le 24 sept. 2024 sur Hotels
The cleanest hotel i have ever been too. Safe was nice. Breakfest was meh, but not the worst. That room tho, so clean. Loved it.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review! We’re thrilled to hear that you found our hotel to be the cleanest you’ve ever stayed in and that you felt safe during your visit. We appreciate your feedback regarding breakfast and will take it into consideration as we work to improve our offerings. We're delighted that you loved your room and hope to welcome you back for another exceptional stay!
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Catherine,Thank you for selecting us for your recent stay. We greatly appreciate your rating and would love to learn more about your experience. Your input is essential to help us identify areas where we can make necessary changes and improvements. We value your ideas and suggestions as we strive to continuously enhance our services. We look forward to serving you better in the future.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Riesel,Getting a 10-star rating from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.
par un voyageur de Montgomery
Publié le 23 sept. 2024 sur Expedia
Wish there were more trees on the property.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Donna,Thank you for your feedback. We appreciate your suggestion about adding more trees to the property, as we strive to enhance the overall ambiance and comfort of our guests. Your input is valuable, and we'll certainly consider it as we work to improve the environment.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The bathroom is falling apart from the sink to the floors.
Their is no vent in our room.
No closet or chairs.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Cathy,Thank you for your feedback. We're sorry to hear about the issues you encountered with the bathroom and the lack of amenities in your room. We strive to provide a comfortable experience for all guests, and your comments will be shared with our team for improvement.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Loved my stay, just wish the bathroom was a little cleaner.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're thrilled to hear that you loved your stay, but we apologize for the cleanliness issue in the bathroom. Your comments are important to us, and we will address this with our housekeeping team to ensure a better experience for future guests. We hope to welcome you back soon!
par un voyageur de Eagle Mountain
Publié le 17 sept. 2024 sur Expedia
We made a reservation while driving, and honestly didn’t think it would be a big deal for one night. The property appeared to be in remodel status, but very unkept. The room while appearing to have been cleaned were dirty. Carpet was very greasy feeling and in the one room dead bugs were on the floor and the bathroom door wouldn’t even close ( Room #217) and the building had a strong moldy odor. Pretty rough place sadly.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Ned,Thank you for taking the time to share your experience. We’re very sorry to hear about the issues you encountered during your stay, including the condition of the room and the unpleasant odor. This is certainly not the standard we aim to uphold. Your feedback is important, and we will address these concerns with our team to ensure improvements are made. We apologize for any inconvenience caused and appreciate you bringing this to our attention.
par un voyageur de Northfield
Publié le 17 sept. 2024 sur Expedia
A nice place inexpensive
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jody,Thank you for your feedback! We're pleased to hear that you found our place nice and affordable. We hope you had a pleasant stay and look forward to having you with us again soon!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
We had to walk up 4 steps to get to our room. The railing was broken and laying next to the building which made it very dangerous walking up these steps without anything to hold onto. All the other rooms had a railing. As senior citizens, it was a challenge to get our luggage up and down these steps and to walk up them ourselves.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jane,Thank you for bringing this to our attention. We apologize for the inconvenience and safety concerns caused by the broken railing and the steps leading to your room. We understand how challenging this must have been, especially for senior guests. We will address this issue immediately to ensure that safety measures are properly maintained for all our guests. We appreciate your feedback and hope to provide a more accessible and comfortable experience in the future.
