Note fondée sur 953 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 18 sept. 2024 sur Expedia
par un voyageur
Publié le 11 sept. 2024 sur Hotels
par un voyageur
Publié le 3 sept. 2024 sur Hotels
par un voyageur
Publié le 29 août 2024 sur Expedia
great staff both at the desk and at breakfast, comfortable rooms and convenient for all the things we wanted to do in Waco
par un voyageur
Publié le 27 août 2024 sur Expedia
We liked the in n out access; right off interstate hiway.
We didn't like the air con in room: way too loud; We didn't like the air vent in bathroom: THERE WASN'T ANY!
par un voyageur
Publié le 26 août 2024 sur Expedia
I didn’t like that the AC was not working properly in our room. I did not like how the front desk told us that they could not comp a night of our stay due to us making a reservation through Expedia and then Expedia told us they could not refund us because the hotel was standing by their policy. So we stayed for two nights at this hotel and told the lady at the desk the AC was not working properly in our room. She was not concerned with being on her phone and laying on the couch in the lobby then making sure we had a comfortable nights sleep. Instead of moving our room on night one she said she had a fan and could see if they could move us in the morning. The following morning we were told when we asked about a refund that we would have to at Expedia as our reservation was made through a third party. Expedia said it would take them 72 hours to get back to us. So basically they wait for you to leave the property and nothing gets resolved. I will never stay at another Hampton inn or use Expedia for anymore of my travel due to the way this was handled
par un voyageur
Publié le 19 août 2024 sur Expedia
Breakfast was good.
par un voyageur
We won't be back until they completely remodel
Publié le 19 août 2024 sur HotelsThe hotel is in very bad shape. When I started to tell the desk clerk about issues with our room, she stopped me and said that all the rooms had issues. Our AC control on the wall didn't work, the toilet seat fell off the morning we left, the bathroom door wouldn't close and the room door was out sagging and was hard to open and close. There were large gaps at the bottom and top of the door.
par un voyageur
Publié le 18 août 2024 sur Expedia
Very nice staff and no issues !
