Note fondée sur 476 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,2 Service et personnel
3,0 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 oct. 2023 par Everesta, Gestion de l’hôtel
Thank you for taking the time to complete our online survey. We appreciate the feedback
par un voyageur
Publié le 22 nov. 2024
Property was completely booked and sold out! We did not get to stay and had to book somewhere else
Commentaires de Gestion de l’hôtel
22 nov. 2024 par Vickie GM, Gestion de l’hôtel
Sorry about any inconvenience this may have caused. We will actively correct any shortcomings.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Vickie GM, Gestion de l’hôtel
Thank you for your support and trust!!! Looking forward to seeing you on your next stay!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Rooms were not clean items left in refrigerator, ac not working bathroom walls had mold not staying there ever again
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Vickie GM, Gestion de l’hôtel
I am very sorry for the inconvenience caused to you. I will actively correct our shortcomings for better service for any future stays.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
We ended up not staying, and having to find a new hotel due tj the room being infested with cockroaches. We took videos and pictures for proof. No one from staff was available to speak to file a complaint, or address the issue.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par GM Vickie , Gestion de l’hôtel
I’m sorry about the inconvenience this have caused you. I will actively correct our shortcomings for any future stays
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Gm Vickie, Gestion de l’hôtel
Thank you for your feedback. Sorry about any inconvenience this may have caused you I will actively respond to our shortcomings for any future stays.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
This property is infected with roaches. Would not recommend anyone to stay here
par un voyageur
Publié le 19 sept. 2024 sur Hotels
The front desk receptionist was not at desk took 20 minutes before she came to assist with check in. Hallways on the smoking level were smelling like marijuana. Roaches were climbing on the walls in hallways and in guest room. Mattress’s were very hard.
par un voyageur
Worst experience
Publié le 14 sept. 2024 sur HotelsAn unexpected surprise to our weekend! We got there with a reservation made way in advance to find out our room had been given to someone else. We got there late ready to shower and rest but ended up on the street at square one looking for a new place to stay. This is a college event weekend so it was hard to find a room. Definitely will not be booking with them again, with a family it was hard to find a place so last minute. Costumer services and desk person needs to be changed she sounded like I was troubling her and woke her up from her nap. An email is not a way to let someone know you’re giving away their room! The reason we get a room is because we are “traveling” if we are driving or at an event who checks their email!!!
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Gm. vickie, Gestion de l’hôtel
I am very sorry for the inconvenience this may have caused. I will actively correct our short comings. Thank you for your time and feedback.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Manager was great and it looks alot better than it use to be
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Gm Vickie, Gestion de l’hôtel
Thank you for your positive feedback!
