Note fondée sur 27 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
100 % des clients le recommandent
4,2 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 16 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
17 févr. 2020 par Sharika, Gestion de l’hôtel
Dear Sir / Madam Greetings! Thank you so much for the valuable review! We are looking forward to serve you better during your next stay. Thanks
5 sur 5
par un voyageur

Excellent service and food in beautiful scenery

Publié le 11 janv. 2020 sur Hotels
Excellent service, beautiful view from all rooms and delicious food. I travelled alone with 3 children (3, 9 and 12y). We had reserved full board. We were taken really good care of. The meals exceeded our expectations every time. Adults were served starter, soup, main course and dessert and kids what ever they wanted. The main cheff and the waiters were really service minded and did all they could to make every customer feel extraordinary and important. The swimming pool was big enough for swimming labs but small enough to feel chosy. The scenery to the beach and sea from the pool and the rooms was very beautiful. The beach was good for swimming but unfortunately there was trash. On the beach one could watch lokal fishermen do their job and cows walking around. The only downside of the place was that there wasn’t much else to do than just swim, eat and relax. I would happily recommend this hotel for 2-4 nights visit when wanting to rest from the outside world and relax and eat well.
Commentaires de Gestion de l’hôtel
13 janv. 2020 par Sharika, Gestion de l’hôtel
Dear Ms.Janne Greetings! Thank you so much for the valuable feedback. We are looking forward to serve you better during your next stay. Thanks
5 sur 5
par un voyageur

ruwans stay

Publié le 5 janv. 2020 sur Hotels
It was a very comfortable stay and service was wonderful.
Commentaires de Gestion de l’hôtel
6 janv. 2020 par Rajeew, Gestion de l’hôtel
Dear Mr.Hengamamanage, Greetings from Asia Leisure! Thank you for choosing Asia Leisure hotels and we really appreciate your wonderful remarks about our hotel. We are delighted that you chose our hotel to host your special day and we are pleased to know that you were satisfied with the food, location, facilities and the exceptional service and friendly nature of our staff. Your reviews and comments have been shared with our team who continually strive to create seamless and positive experiences for our guests. It was our pleasure in accommodating you at our hotel and hope we succeeded in serving you. We look forward to welcoming you back. Hope you visit us soon!
4 sur 5
par un voyageur

Publié le 3 nov. 2019 sur Hotels
Grei plass. Rolig og trivelig rundt bassenget og hagen. Trivelig personel.
Commentaires de Gestion de l’hôtel
3 nov. 2019 par Rajeew Saparamadu, Gestion de l’hôtel
Dear Mr.Tony, Greetings from Taprobana..! Thank you for choosing Asia Leisure hotels and we really appreciate your wonderful remarks about our hotel, Taprobana Wadduwa. We are glad that you had an amazing stay at our hotel and we are delighted to know that you enjoyed all aspects of the hotel from the rooms, to the pool, food and the exceptional service of our staff. We will be sharing your kind compliments with our team as it will certainly inspire them to continue raising our standards. It was our pleasure in accommodating you at our hotel and hope we succeeded in serving you. Looking forward to welcoming you back and hopefully, you will visit us soon again!
3 sur 5
par un voyageur

Guter Durchschnitt

Publié le 20 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2019 par Rajeew Saparamadu., Gestion de l’hôtel
Dear Durchschnitt, Greetings from Asia Leisure! Thank you for choosing Asia Leisure hotels and we really appreciate your wonderful remarks about our hotel, Taprobana Wadduwa. We are glad that you had an amazing stay at our hotel and we are delighted to know that you enjoyed the ambiance rooms,food and the exceptional service of our staff. It was our pleasure in accommodating you at our hotel and hope we succeeded in serving you. We will be sharing your kind compliments with our team as it will certainly inspire them to continue raising our standards. Looking forward to welcoming you back and Hope you will visit us soon again!
5 sur 5
par un voyageur de Australia

Publié le 16 sept. 2019 sur Expedia
Nice staff. Tasty food. Spacious room. Quick and with in few minutes travel from Colombo
Commentaires de Gestion de l’hôtel
16 sept. 2019 par Rajeew Saparamadu, Gestion de l’hôtel
Dear Ms.Priyanga, Greetings from Taprobana..! Thank you for choosing Asia Leisure hotels and we really appreciate your wonderful remarks about our hotel, Taprobana Wadduwa. We are glad that you had an amazing stay at our hotel and we are delighted to know that you enjoyed the ambiance rooms, food, and the exceptional service of our staff. It was our pleasure in accommodating you at our hotel and hope we succeeded in serving you. We will be sharing your kind compliments with our team as it will certainly inspire them to continue raising our standards. Looking forward to welcoming you back and hope you will visit us soon again..!
1 sur 5
par un voyageur

I couldn’t sleep because the bed was really soft

Publié le 30 avr. 2019 sur Hotels
Bead was really soft and out of orders and stuff was really rood
Commentaires de Gestion de l’hôtel
2 mai 2019 par Sharika, Gestion de l’hôtel
Dear Sir / Madam Greetings from Taprobana Wadduwa! sThank you for the complement. Looking forward to serve you during your next stay. Thanks
4 sur 5
par un voyageur

Good hotel

Publié le 14 mars 2019 sur Hotels
Good hotel, good food and the service was excellent. The location is not so good for a 2 week stay, and on our balcony we had a bath which was inappropriate and was in very poor condition. I would replace the bath with comfortable seating
Commentaires de Gestion de l’hôtel
15 mars 2019 par Sharika, Gestion de l’hôtel
Dear Mr.Kevin Greetings from Taprobana Wadduwa! Thank you so much for the complement and we will take necessary measures to re look at the bath tub at the balcony. We are looking forward to serve you during your next stay. Thanks
4 sur 5
par un voyageur

Publié le 18 févr. 2019 sur Expedia
Ottimo personale, struttura con camere eccellenti ma pochi spazi comuni per gli ospiti dell'hotel
Commentaires de Gestion de l’hôtel
20 févr. 2019 par Sharika, Gestion de l’hôtel
Dear Sir / Madam Greetings from Le Grand Galle! Thank you so much for the complement, Looking forward to serve you during your next stay Thanks
1 sur 5
par un voyageur

Unsafe,ruined xmas day. Did not honour refund

Publié le 28 janv. 2019 sur Hotels
The pool area is completely unsafe! With holes of concrete and sharp edges, jagged tiles.i checked in xmas eve and out xmas day with two toddlers as was unsafe. Ruined our christmas. Was told i would be refunded now hotel are uncontactble to me and hotels.com cant refund without authorisation. Expensive unsafe liars
Commentaires de Gestion de l’hôtel
5 févr. 2019 par Sharika, Gestion de l’hôtel
Dear Sir / Madam Greetings from Taprobana Wadduwa. Thank you for reaching out to us with regards to the complaint, we have communicated with the hotel with regards to this and they have informed us that they have not promised to refund the room charges. We will further look in to this, however sorry for the inconvenience caused. Thanks
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