Note fondée sur 41 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,8 sur 5
4,9 Propreté de la chambre
4,9 Service et personnel
4,9 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Nice location

Publié le 24 sept. 2024 sur Hotels
Location was spectacular. Great view from the patio and restaurant. Short walk down to the beach. The view overlooked all of Polzeath Beach and cove. The food was hit and miss. We had a great starter, but both of our pasta dishes were undercooked (not close to al dente). The place was very busy and it seemed like the manager/owner was juggling multiple roles (manager, host, waiter, etc.) The room was clean and nicely appointed. However, there were multiple doors to push through in the hallways which made trekking your luggage to your room a bit challenging. Much easier when they were propped open. Overall it was a nice stay. All of the staff were very friendly and accommodating.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Laura Barker, Gestion de l’hôtel
Dear Francesca,We're so glad you enjoyed your stay!I'm so sorry your food wasn't up to our usual standard, I have passed your feedback on to our restaurant team. Please mention this next time you book.We do try to make navigating the hotel as easy as possible (such as opening doors when housekeeping are still working) as we do understand it can be difficult with luggage. Unfortunately, as these are all fire doors they do need to be kept shut.Should you stay again, please mention this to our reception team and they will be more than happy to help you carry bags up to your room.We hope to see you again soon!
5 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Hotels
Fantastic hotel, beautiful if you get to sit outside the front, and watch the sunsetting
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Polzeath Beach House, Gestion de l’hôtel
Dear Christine,Thank you so much for your kind words!Our terrace is an amazing place to sit and sip a few sundowners!we're glad you enjoyed your stay with us.
4 sur 5
par un voyageur

Publié le 21 sept. 2024 sur Hotels
Room and hotel felt like an upper class premier inn, was a little disappointed and there was no where to eat in the evening only the hotel’s restaurant, breakfast was lovely
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Polzeath Beach House, Gestion de l’hôtel
Dear Stephen,We are very sorry that your stay with us did not exceed your expectations. We would love to hear any ideas you have that would have helped you to enjoy your stay!Thank you for your kind words regarding breakfast, we will pass these onto the kitchen staff
5 sur 5
par un voyageur

Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Polzeath Beach House, Gestion de l’hôtel
Dear James,Thank you very much for your kind review!We are so pleased that you enjoyed your stay with us.Hopefully, we will welcome you back again soon!
5 sur 5
par un voyageur

Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Polzeath Beach House, Gestion de l’hôtel
Dear Gail,Thank you so much for your kind review! We are delighted that you enjoyed your stay with us.We hope to have the pleasure of welcoming you back again soon!
5 sur 5
par un voyageur de Truro

Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Polzeath Beach House, Gestion de l’hôtel
Dear Christopher,Thank you very much for taking the time to leave us such a lovely review!
4 sur 5
par un voyageur

Publié le 26 août 2024 sur Expedia
Had a lovely stay. For the price, would have expected slightly more premium furnishings and facilities. But had a great stay!
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Polzeath Beach House, Gestion de l’hôtel
Dear Jessica,Thank you very much for your feedback. We are always looking into new ways to improve and comments like yours are very helpful!We are so glad that you enjoyed your stay with us.Hopefully, we will welcome you back again soon.
4 sur 5
par un voyageur

Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Polzeath Beach House, Gestion de l’hôtel
Dear Torsten,Thank you so much for your kind review!We very much hope to see you back again soon!
5 sur 5
par un voyageur

Publié le 10 juin 2024 sur Hotels
my 3rd year of staying here, i will be back next year!!
Commentaires de Gestion de l’hôtel
12 juin 2024 par Polzeath Beach House, Gestion de l’hôtel
Thank you so much for your lovely review!We cannot wait to welcome you back again :)
5 sur 5
par un voyageur

Publié le 5 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juin 2024 par Polzeath Beach House, Gestion de l’hôtel
Thank you for giving us such an amazing rating!Hopefully, we will be welcoming you back again!