Ratings based on 122 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
A gem in the crown of Petra
Posted Sep. 25, 2021 on HotelsExtremely helpful, friendly and knowledgable staff. Lovely breakfast and amazing and convenient location.
Comment from Hotel Management
Oct. 14, 2021 by baraah mohammad, Hotel Management
Greeting! we truly appreciate the recommndation you gave us and thank you so much for choosing our hotel we hope to see you again
by A traveller
Good Location but Okay Hotel
Posted Dec. 2, 2019 on HotelsAmra Palace had really small rooms and okay bathrooms. But, the good thing about this place is - it's very close to the Petra entrance. So, good to be home after long tiring day at petra.
by A traveller
Pleasant stay
Posted Oct. 19, 2019 on HotelsWhat i didnt realise looking at the map of town is how hilly it is, i thought it be a shirt walk down to Petra VIC haha but if u prefer a hotel closer to the centre of the town n dnt mind catching taxi its a good hotel; also 1min walk to local supermarket. My first impression wasnt as good as it should have been as i found another guests underwear in the draw but hotel was quick to appologise and offer new room. Apart from that room was clean and comfortable. Breakfast buffet was also good.
by A traveller
Posted Oct. 18, 2019 on Hotels
The hotel certainly isn't a 5 star but the service absolutely is!! They were so wonderful and incredibly helpful! When they found out we were leaving to Petra before breakfast opened they arranged to leave boxed lunches for us instead. Incredible! The perfect place and fabulous location if you are going to Petra!
by A traveller
Posted Oct. 6, 2019 on Expedia
Hotel is in a good location, the staff was friendly and helpful. However the room and bathroom was quite small and dated, very difficult to get into the shower. Breakfast start at 6.30 wish it would be ok for other hotels but considering the location and that the Petra sites open at 6.00 am I would have expected to have it served from earlier. Breakfast was average.
Comment from Hotel Management
Oct. 8, 2019 by jed, Hotel Management
Good Day! Thank you for taking your time to write a review. We are very grateful for your kind words. Looking forward to see you again.
by A traveller
Adequate night for a Petra trip
Posted Oct. 5, 2019 on HotelsStayed here for a night whilst visiting Petra, it's not a great hotel, it's not bad either. We had two rooms, mine was fine, my mums had a bad smell from the pipes. WiFi was very poor. Food was what you expect, decent enough. Staff were friendly but we had limited interaction. Good central location.
Comment from Hotel Management
Oct. 8, 2019 by jed, Hotel Management
Good Day Adam! Thank you so much for taking your time to write review. We are very sorry to hear that your experience was not of the quality that you expected. We would like the opportunity to investigate your feedback further.
by A traveller
Decent stay
Posted Sep. 19, 2019 on HotelsPool was very cold and jacuzzi was way to hot. Location was great. Price okay for the stay.
Comment from Hotel Management
Sep. 23, 2019 by JED, Hotel Management
Hi Good Day!
Thank you so much for taking your time to lave us this amazing review. Glad to hear that you were satisfied with our services. Thank you for your kind words. Looking forward to see you again.
by A traveller
Posted Sep. 7, 2019 on Hotels
Good hotel to stay when in Petra. Close to lots of restaurants and shops. The rooms were comfortable and plenty of parking on premise
Comment from Hotel Management
Sep. 13, 2019 by jed, Hotel Management
Hi Good Day!
Thank you so much for taking your time to leave us this amazing review. We are very grateful for your kind words. Looking forward to see you again.
by A traveller
Posted Aug. 28, 2019 on Expedia
Great facilities with very welcoming staff, air conditioning was very good and well appreciated.
Comment from Hotel Management
Aug. 29, 2019 by jed, Hotel Management
Hi Good Day!
This review made our day! Thank you for taking your time to leave us this amazing review. We are very grateful for your kind words. Glad to hear that you were satisfied with your experience in our services. Again, thanks for sharing your review, and looking forward to see you again.
by A traveller
Posted Aug. 10, 2019 on Expedia
This hotel is very nice, rooms are comfortable and everything works, staff was nice, specially front desk. My only complaint is they charged my card for the reservation even though I had already paid ahead of time, the manager assured me I would get my money back in 14 days and its now been almost 2 months fighting for my money back. WATCH OUT FOR DOUBLE CHARGES PEOPLE.
Comment from Hotel Management
Aug. 16, 2019 by JED, Hotel Management
Good Day!
Thank you for taking your time to write a review. We're very sorry for about what happened to your card. We would like the opportunity to investigate your feedback further. Again, thanks for sharing your your reviews.
