Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Dodly de Suisse
Hotel practicing overbooking
Publié le 5 avr. 2016 sur HotelsThis hotel is practicing over booking. When we arrived around 6pm, the receptionist told us that our reservation was not confirmed by the hotel despite our confirmation number received by Hotels.com one month ago. They said that our confirmation number is not valid without their confirmation number. In reality, they just sold our room for a higher price. They just offered us a free buffet dinner and told us there is another hotel very far from Petra gate where we can get a room. As we were dead tired, we accepted this hotel which was far from the gate. This is really not honest what this hotel is doing by selling rooms which were already booked by early customers. If you want to make sure to sleep near the Petra gate, don't book this hotel as you may end up sleeping very far from Petra gate. We realized that we were not the only victims of this hotel.
par un voyageur
Great location and hospitality
Publié le 6 sept. 2016 sur HotelsKind people, helpful throughout my stay with advice and making travel arrangements. Would stay again in a heartbeat.
par Esmeralda de San Francisco
Good value at just minutes to Petra.
Publié le 4 juill. 2016 sur HotelsLocated minutes to Petra entrance. Friendly and helpful staff. Good selection of cold and hot breakfast foods. Our two kids loved the refreshing pool on the terrace.
When we reached the hotel, the reception did not find the two room bookings we made with hotels.com. As the hotel had available rooms, they offered us rooms at a good rate.
Our room was an updated room but a large section of the hotel appeared to be under renovation. Good value at just minutes to Petra.
par R
Good Hotel
Publié le 8 avr. 2016 sur HotelsStay was good
par un voyageur
Hotel is Average, but the Staff is Excellent
Publié le 25 mars 2016 sur HotelsAs hotels go, the Petra Moon is average. The room was adequate, albeit a bit spartan. Included amenities were soap, shampoo and towels. WiFi is NOT free and you will be charged per device. The food in the restaurant is okay, but nothing special. Upon request, however, the chef will make an affort to accommodate special dishes.
The most notable aspect of the Petra Moon is its proximity to the entry to Petra. It is about a block's walk to the front gate. This is significant after a long, hot day hiking around the ruins.
Another notable aspect of the hotel is the Front Desk Staff and the Wait Staff. All were very accommodating, knowledgeable and friendly. They all seemed to want to make a favorable impression on their guests. The people there made the stay at the Petra Moon excellent.
par Jean de Seattle
Highly recommended - great hotel and great staff
Publié le 18 févr. 2016 sur HotelsPetra moon is a great hotel - from the outside it looks a bit old but the rooms have been renovated recently and are beautiful. The location is also excellent for tourists looking to visit Petra. Even more, the staff here are exceptional. My wife and I were in a car accident and I called the hotel to ask for help (everyone was speaking Arabic and we only speak English). The front desk immediately called the tourism police and had an English speaking police officer sent to help us. We would have been in a tough situation were it not for the great front desk staff at the Petra Moon Hotel and I'm very grateful for their willingness to go above and beyond.
Recommandé
pour Tout le mondepar un voyageur de istanbul
Nice hotel very close to Petra entrance
Publié le 25 janv. 2016 sur Expedia
Pour : Closeness to the entrance of Petra. Cleanliness and comfort.
Contre : The shower did not have pressure so it was difficult to have shower.
Emplacement : Very close to the entrance and the restaurants.
Check in was very smooth. The receptionists' english was very good. The staff was very friendly. The room was clean and comfortable. The breakfast was good. The hotel is located just next to the entrance of Petra. You may walk 3 minutes and you are at the gate.
par Brent de Atlanta, Georgia
Professional staff; Petra gate proximity ++++
Publié le 19 janv. 2016 sur HotelsThe manager met me upon check in, which was impressive, but the encrypted chip on the key card was not user friendly and for a tired traveler annoying trying to figure out... Breakfast amazing and extremely professional staff... Walking distance to entrance of Petra Ruins...
Recommandé
pour Tout le mondepar un voyageur
Great location to Petra gate!
Publié le 3 janv. 2016 sur Expedia
Pour : Location and the room was small but very comfortable.
Contre : It was very windy and there was something banging around on the roof.
Emplacement : It is very close to Petra gate and the street had many little restaurants and gift shops. Everyone we met spoke English so it was very easy!
The registration manager was very helpful and set us up with a Turkish bath and also told us about other things to do.
Recommandé
pour Tout le mondepar un voyageur
Location and value for money
Publié le 9 déc. 2015 sur ExpediaWe stayed one night here and we're very pleased with the hotel and staff. First of all the location, it's a 2 minute walk from petra visitor centre(entrance) and the taxi stand. One cannot ask for anything better.
Secondly, the hotel facilities and clean well maintained, clean toilets, fresh sheets and towels and decent buffet. Our room package includes breakfast and wifi and the signal was pretty good.
Last but not the least, the staff was very friendly and accommodating.
