Note fondée sur 37 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
4,0 Service et personnel
3,3 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
7 janv. 2020 par LIZA, Gestion de l’hôtel
Dear Sir/Madam, Thank you for your excellent review, and I will share it to my colleague to encourage them more to render every guest a memorable time upon their visit.
par un voyageur
Moyen
Publié le 29 sept. 2019 sur Hotelsmoyen pour le prix annoncé...le personnel est toujours de bon humeur et au petit soin ça rassure.repas délicieux...la chambre du plus rudimentaire...les draps grattent un peu...la douche froide...n accepte que du cash..vu le nombres de touristes ils pourraient accepter la carte Visa.et dans le village sale (pourrait être ravivé car tous les touristes passent par là et pourraient s y arrêter mais non trop sale.).. 1 seul ATM qui ne fonctionnait pas..super galère.Bref au porte du désert..c est à faire mais un peu cher à mon goût pour la qualité globale...
Commentaires de Gestion de l’hôtel
29 sept. 2019 par LIZA, Gestion de l’hôtel
Dear Sir/Madam,
Good day
Thank you for your review and we apologize if there is some points did not meet your expectations. Regarding the cleanliness, because we are in the desert we have to accept the reality that there is a time it would be dusty. And about the looks, maybe it looks a little bit old because we want to emphasized the real Bedouin life. And about the hot water it will takes time specially every body is using the same time. For the credit card machine, we already inform the company and they are looking for a solutions in a very short time. Thank you and looking forward to served you again sooner.
par un voyageur
Publié le 16 mars 2022 sur Hotels
Staff was friendly. Our room was upgraded (tip -make sure they turn hot water on). Meals were good, entertainment was fun.
par un voyageur
Publié le 12 oct. 2020 sur Expedia
par un voyageur
Publié le 8 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
24 janv. 2020 par Gemma, Gestion de l’hôtel
Dear Melody,
Thank you for staying at Captain's Desert Camp, hoping that you had a wonderful and memorable stay with us.
Looking forward to welcoming you back in the near future.
Kind regards,
Gemma Refugia
par un voyageur
Publié le 6 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
7 janv. 2020 par LIZA, Gestion de l’hôtel
Dear. Mr. Ernest,
Greetings from Captain Desert Camp. First of all we want to apologized if we did not meet your expectation. And we want to thank you for contributing your experience. It will help us to know our mistake and to see a possible solution as soon as possible.
We are looking forward to your next visit and we will assure you that it will not happen again. Thank you.
par un voyageur
Publié le 29 déc. 2019 sur Hotels
Hospitality, food, staff were perfect. Mosquitoes in December were a problem.
Commentaires de Gestion de l’hôtel
7 janv. 2020 par LIZA, Gestion de l’hôtel
Dear Sir/Madam,
Greetings from Captain Desert Camp. First of all we want to thank you for your nice review regarding our staff hospitality and excellent food. And about the mosquitoes we already spray the whole Camp for every other day. And as of now there is a big difference before. And we want to thank you for your comment.
We are looking forward to your next visit.
par un voyageur
Publié le 16 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
7 janv. 2020 par LIZA, Gestion de l’hôtel
Dear Sir/Madam, Thank you for your review, and I will share it to my colleague to encourage them more to render every guest a memorable time upon their visit.
par un voyageur
Publié le 29 nov. 2019 sur Hotels
Ok, we really hated it but I’m giving it 5/10 across the board. Here’s my reasons: we were jet lagged and so sleep at the “correct” time was a struggle. Also, this is a Bedouin camp and so you have to have realistic expectations. Here are some of the things we didn’t like: the lighting was very limited, there was NO hot water, the bathroom door wouldn’t stay closed, there were loud barking dogs all night. Here are some positive things: the camp helped us arrange a Jeep tour when we arrived (and started within 15 min), the staff were fine, but had very limited English, the dinner was generous and traditional and reasonably priced. My family wouldn’t want to do a camp stay again, but I’d suggest a more traditional one instead for a more traditional experience (although running water and a toilet ARE really nice and important to some)!
Commentaires de Gestion de l’hôtel
7 janv. 2020 par LIZA, Gestion de l’hôtel
Dear Ms. Lisa,
Greetings from Captain Desert Camp. First of all we want to apologized if we did not meet your expectations. And your comment has a big help for us. And as of now there is a big changes for good. We do hope that you will visit us again and we will assure you that this time you will be happy and satisfied.
par un voyageur
No welcome
Publié le 17 oct. 2019 sur HotelsFirst of all, I wrote in to inquire about 4*4 drive prior to stay and a reply came with rates and I replied if one need to book in advance and there was no reply till the day I checked in. In the booking confirmation, it did state there is no receptionist so on the day of check in there was no one. Then, someone came to counter and ask for name etc. I showed the booking. NO registration done and I was asked "room, breakfast, go?" and was given key and taken to tent. There was no welcoming feeling nor info regarding the camp - what is there and what to do. There was no drinking water in the tent. Later, I came out and noted nothing around the area. Groups of tourists arrived and the staff were busy welcoming them. Next morning, I had my breakfast and left. They say there is WiFi but there was no WiFi in the tent and only after midnight did I receive any WiFi signal. The tent was clean and room comfortable but only with a dingy light - one cannot read properly inside the room. Next morning handed over the key and checked out. Disappointing stay.
