Avis Riverside Retreat - Secluded exotic villa in the Rocky mountains

Hi Lester, We appreciate your feedback and hope to improve your experience in the future. It was an unfortunate incident that happened and I tried to do everything possible to make your stay comfortable. I remember when the booking was initially made - I clarified the location for you and even helped you cancel it the first time at the risk of listing being deactivated. I had provided you with all the information for first aid kit, the nearest hospital facility - Cochrane medical facility when we first learnt about the incident in the morning. In the future, please consider reporting immediately to get assistance. Also, the VRBO app contains all emergency information like medical facilities, first aid kit and other helpful items including location as well while booking. I hope you and your family are doing well.

Thanks so much for the review. Glad you enjoyed staying at our place. You kept our place as your own and kept it all tidy, appreciate it!