Copthorne Hotel and Resort Bay of Islands

4.0 star property
4-star beachfront hotel near Paihia Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copthorne Hotel and Resort Bay of Islands

Property grounds
Breakfast, dinner served; local cuisine, garden views
Aerial view
Aerial view
Property entrance

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
1 Tau Henare Drive, Waitangi, 0200
  • Bay of Islands
    1 min walk
  • Treaty House
    9 min walk
  • Waitangi Treaty Grounds
    10 min walk
  • Kerikeri (KKE-Bay of Islands)
    29 min drive

Room options

Superior 2 Double with Sea View

  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Superior King

  • 26 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Superior 2 Double

  • 26 sq m
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

Superior Twin Room, Garden View

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Superior King with Seaview

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Gardenview

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Waitangi

On the beach.Within a 5-minute walk of the hotel, you'll find Bay of Islands and Te Ti Bay. Treaty House and Waitangi Treaty Grounds are also within half a mile (1 km).

What's nearby

  • Waitangi Treaty Grounds - 10 min walk - 0.9 km
  • Waitangi Golf Club - 2 min drive - 1.8 km
  • Paihia Wharf - 3 min drive - 2.0 km
  • Haruru Falls - 5 min drive - 4.9 km
  • Paihia Beach - 6 min drive - 2.1 km

Getting around

  • Kerikeri (KKE-Bay of Islands) - 29 min drive

Restaurants

  • ‪Cbk Craft Beer and Kitchen - ‬3 min drive
  • ‪Marina Cafe Opua - ‬10 min drive
  • ‪Hone's Garden - ‬28 min drive
  • ‪Paihia Wharf - ‬3 min drive
  • ‪Charlotte's Kitchen - ‬3 min drive

About this property

Copthorne Hotel and Resort Bay of Islands

4-star beachfront hotel near Paihia Beach
Copthorne Hotel and Resort Bay of Islands offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a library, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel and Resort Bay of Islands. Self parking is free.

This 4-star Waitangi hotel is smoke free.

  • 140 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Copthorne Hotel and Resort Bay of Islands offers 140 accommodations with safes and hair dryers. Rooms open to patios. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

S.O.S Day Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, German, Hindi

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cribs/infant beds
  • Refrigerator

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 35.00 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 2 outdoor pools
  • Bike parking
  • Children's pool
  • Full-service spa
  • Outdoor tennis court

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar in shower
  • Shower grab bar height (inches): 35
  • Grab bar near toilet
  • Toilet grab bar height (inches): 28
  • Upper floors accessible by stairs only
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable/satellite channels

Bedroom

  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. Parties and events are allowed on site. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Bay Islands
Copthorne Bay Islands Waitangi
Copthorne Hotel & Resort Bay Islands
Copthorne Hotel & Resort Bay Islands Waitangi
Copthorne Hotel Resort
Copthorne Hotel & Resort Bay Of Islands Waitangi
Copthorne Hotel And Resort Bay Of Islands
Copthorne Hotel Bay Of Islands
Copthorne Hotel Paihia
Copthorne Hotel Resort Bay Islands Waitangi
Copthorne Hotel Resort Bay Islands
Copthorne Of Islands Waitangi
Copthorne Hotel and Resort Bay of Islands Hotel
Copthorne Hotel and Resort Bay of Islands Waitangi
Copthorne Hotel and Resort Bay of Islands Hotel Waitangi

Copthorne Hotel and Resort Bay of Islands Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 313 out of 1016 reviews" "
Rating 8 - Good. 407 out of 1016 reviews" "
Rating 6 - Okay. 188 out of 1016 reviews" "
Rating 4 - Poor. 80 out of 1016 reviews" "
Rating 2 - Terrible. 28 out of 1016 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked the fact there was accommodation and a restaurant. The staff in the restaurant were out standing, friendly and nothing was a problem
Stayed 1 night in Jul 2024

10/10 Excellent

Sherree

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were fantastic and we had a room with a view that was stunning breakfast was awesome but we had a very long walk to get to our room with someone that has a disability but still loved every moment of our stay thankyou to house keeping for cleaning our room daily
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Breathtaking views
Stayed 1 night in Jul 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Beautiful view, this hotel is my happy place where I feel peaceful and really relax
Stayed 1 night in Jul 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Copthorne is situated in great location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful 2 night stay
We had a spectacular 2 night stay over Matariki weekend. Seaside room with stunning views of the well kept grounds. We also had food and drinks from the cafe while sitting out by the pool which was all great and staff were all very accommodating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 2 nights in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 2 nights in Jul 2024

4/10 Poor

Shafrana

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Copthorne Bay of Islands needs a major upgrade, housekeeping needs to be retrained and certain staff need to learn the accuracy of the information they provide. Check in for 2pm but had to wait and additional 30minuts due to “housekeeping” needing time to clean. Upon arrival room was not cleaned properly. No tap to drink water or fill up the kettle. Rooms are not sound proof can hear kids running up and down hallways, banging doors, and making noise. However we did enjoy the scenery and two staff members who were absolutely amazing.
Stayed 1 night in Jun 2024

10/10 Excellent

jacob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2024

6/10 Okay

Justine

Liked: Cleanliness, staff & service
Lovely Staff and Service, Budget Room for Cost
Check in and out was seamless. The staff and service was excellent, as was the food. We found the roomexpensive for how budget it was. The soundproofing is virtually non existent, so we had a herd of elephants dancing above us until late at night, and starting again at 6am. Sadly, we found the night nice, but won't make the effort to stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2024

6/10 Okay

Jessamyn

Stayed 4 nights in Jun 2024

8/10 Good

sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay we ending up with a different room than we expected due to renovations but was a amazing view. Dinner we book was very nice just very expensive. Breakfast was way better and alot cheaper than dinner. Would definitely go back. Unfortunately they were painted so did smell like paint in hall ways which i didn't like with a young child but didn't smell in rooms which good. Second time going and view is so good would recommend even with the feedback given just wouldn't get dinner again as was alot.

8/10 Good

Maria, Dargaville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa pool is our favourite, room was nice, comfy bed and love the soap fragrance. Not enough parking spaces, had to park on far side away from our room. Wifi was really slow, just used my data.
Stayed 1 night in May 2024

8/10 Good

Chantelle

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Perfect location if going to waitangi treaty grounds. Walking distance literally. Staff were great.
Stayed 2 nights in May 2024

10/10 Excellent

Shantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankyou very much Copthorne Bay of islands for the excellent experience of high service and such great staff.An overall great stay
Stayed 1 night in May 2024

6/10 Okay

Wayne

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Quiet location. Very old and tired, in need of a major upgrade. Poor house keeping, room not ready at check in and still waiting for room to be serviced late afternoon the following day
Stayed 2 nights in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful. Upgraded us due to a special birthday and we were more than pleased. Enjoyed spa pool and lovely sea view. Will come again.
Stayed 1 night in May 2024

8/10 Good

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Bright
Stayed 1 night in May 2024

6/10 Okay

sekhar

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
It’s not same as what it’s used to be . Rooms need do up. Hot pool is not working anymore. They don’t even clean rooms when stay now .
Stayed 2 nights in Apr 2024

6/10 Okay

CHRISTIAN

Travelled with family
Liked: Staff & service
Good location. But the rooms are tired and definitely needs a renovation in the bathroom.
Stayed 1 night in Apr 2024

6/10 Okay

Tina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had been to this hotel many years prior and loved it, so I wanted to treat my children. The breakfast and room service we ate for one dinner was delicious. The kids enjoyed the spa and pools. Unfortunately the hotel looks like it hasn’t had any upgrades since I was there last. The rest I have to say is not as positive, our stay wasn’t relaxing like we expected, our room was close to the pool, a great location I thought, but our deck was used by people to get to the pool - giving us no privacy, there was kids running up and down the halls from 7am - sounding like elephants, housekeeping came into our room at 9am to clean, when we were sleeping, then told me if they didn’t get in they would have their job done by 2pm. The room wasn’t clean, the bed sheet on one bed was dirty, the bathroom needs a good clean, mould removal, there was hair and cob webs behind the door. The sunlight comes in through the shutters as there is no curtains. There seem to be renovations happening which is good, although making it noisy with the tradesmen doing their work (perhaps it would be better to close until they are finished). For the price paid this was really disappointing. I stay in a lot of hotels for business and really wanted to be saying positive things about our stay. I do have some suggestions if the hotel would like to reach out, I didn’t think it was fair to discuss with your staff as they were trying to do a great job.
Stayed 2 nights in Apr 2024

10/10 Excellent

Briya

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best views
Stayed 1 night in Apr 2024

4/10 Poor

Erin

Liked: Staff & service
Rang to book and they told me they didn’t have a room - but I found one on Wotif, so I booked it. Got there and was told there were no rooms available, they weren’t sure how I had even been able to book online, but had the booking showing on their system. Anyway, they were super helpful and apologetic and cleaned a room for us. Unfortunately, it was a room next to a group of young teenagers who spent the night screaming and opening and slamming the door and running up and down the hallway. Got hardly any sleep.
Stayed 1 night in Apr 2024