Note fondée sur 185 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,8 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Bre, Gestion de l’hôtel
Good morning Michelle,Thank you for taking the time to share about your recent stay at the Residence Inn St. Cloud.Sincerely,Bre Disrud
par un voyageur
Publié le 27 août 2024 sur Expedia
At the time of my stay the hot water wasn't working. So my family and I had to shower in ice cold water. Sure, we could have switched to another hotel but this hotel was prepaid and moving would have mean that we would have been out of pocket. We were not compensated for the shortfall either. Iven stayed here many tomes in the past with no issue. This was my first bad experience with this hotel.
Commentaires de Gestion de l’hôtel
28 août 2024 par Bre, Gestion de l’hôtel
Dear Patrice,Thank you for taking the time to share your feedback. First and foremost, we sincerely apologize for the inconvenience you and your family experienced during your recent stay due to the lack of hot water. We understand how uncomfortable that must have been, and we regret that this issue negatively impacted your visit.We appreciate your loyalty as a returning guest, and we’re deeply sorry that this stay didn’t live up to your previous positive experiences with us. Our team is reviewing the situation to prevent such occurrences in the future, as this does not reflect the standard we aim to provide to our guests.Please know that guest satisfaction is important to us, and we’d like to make things right. If you could reach out to us directly, we would be happy to discuss this further and find a way to make amends for the inconvenience.Thank you for your understanding, and we hope you will consider staying with us again so we can provide you with the experience you deserve.Sincerely,Bre DisrudGeneral Manager
par un voyageur
Publié le 24 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Bre, Gestion de l’hôtel
Hello Cheryl,Thank you for taking the time to share about your recent experience with us at the Residence Inn St. Cloud.Sincerely,Bre Disrud
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Bre, Gestion de l’hôtel
Hello Jennifer,Thank you for sharing your feedback about your stay at the Residence Inn St. Cloud.Sincerley,Bre Disrud
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Bre, Gestion de l’hôtel
Hello Michele,Thank you for taking the time to share your feedback about your stay at the Residence Inn St. Cloud.Sincerley,Bre Disrud
par un voyageur
Girls Night Out
Publié le 3 août 2024 sur HotelsAwesome place to stay especially if you’re in town for a Concert at The Ledge. Walk 4 blocks to the Ultimate Sports Bar and they shuttle you and your group to and from the Concert at no charge.
The Studio Room was so comfortable for our group of 4.
Definitely would book again at this Hotel.
Commentaires de Gestion de l’hôtel
5 août 2024 par Bre, Gestion de l’hôtel
Hello Girls Night Out,Thank you for taking the time to share about your stay at the Residence Inn while attending a concert at the Ledge.Sincerely,Bre Disrud
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Clean property and amazing staff
Commentaires de Gestion de l’hôtel
20 août 2024 par bre, Gestion de l’hôtel
Good Afternoon,Thank you for taking the time to share about both the cleanliness and the staff.Sincerely,Bre Disrud
par un voyageur
Publié le 24 juill. 2024 sur Expedia
The property was very clean and in a convenient location for our stay.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Bre, Gestion de l’hôtel
Hello Andrea,Thank you for taking the time to share about your experience at the Residence Inn St. Cloud.Sincerely,Bre Disrud
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Bre, Gestion de l’hôtel
Hello Farrah,Thank you for taking the time to share your feedback on your recent stay with us at the Residence Inn St. Cloud.Sincerely,Bre Disrud
par un voyageur
Publié le 19 juill. 2024 sur Expedia
The rooms were nice. A dresser or table in the bedroom would be nice. No book to say where anything was. Breakfast for the money to stay was a joke. No signs for pool. Ice machine. No receipt available because i went through expedia.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Bre, Gestion de l’hôtel
Hello Dawn,Thank you for taking the time to share your feedback about your recent stay.Sincerely,Bre Disrud
