Note fondée sur 59 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,7 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2024 sur Expedia
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par un voyageur
Publié le 13 août 2024 sur Hotels
Don’t let the bright photo of the lobby fool you. It is dark, dreary, and the common areas and hallways stink like a combination of smoking and no cleaning.
No coffee pot in the room, just a single Kureig in the lobby.
There is no front desk, it’s all self check in. No one monitoring who comes and goes.
An idea of who their customer base consists of is illustrated in a sign posted asking guest to help keep the linens clean by showering after a trail ride.
Not a family place, the best part was dawn, when I could leave.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Snow Chasers, Gestion de l’hôtel
Sorry you didn't enjoy your stay. Yes, you are correct in the signage asking guests to help keep our white linens clean after being outdoors all day in the iron saturated dust. We do take pride in providing lodging to outdoor enthusiasts. We do not allow smoking indoors. Our facility is thoroughly cleaned daily. Sorry we couldn't live up to your strict expectations.
par un voyageur
Publié le 5 août 2024 sur Expedia
par un voyageur de Solon springs
Publié le 26 juill. 2024 sur Expedia
I really wanted to like this place however my room smelled horrible. The musty smell permeated through everything. The room itself was clean with a very dated avocado green bathroom. The self check in went great but there’s no visible staff. The TV only works if you have Hulu or Netflix. Convenient parking. My husband was packed & ready to leave in the morning in record time. Maybe it’s better in the winter when more people are there? The smell unfortunately ruined it for us definitely needs a good airing out.
Commentaires de Gestion de l’hôtel
16 août 2024 par Snow Chasers , Gestion de l’hôtel
Sorry for your experience. We recently had those rooms shut down for a couple weeks due to the HVAC waiting for replacement. We realized the rooms were stuffy and have since aired them out. Our new HVAC works great and makes the rooms very comfortable. We hope you'll give us another opportunity to earn your business.
par un voyageur
Would definately stay again
Publié le 26 juill. 2024 sur Hotelspar un voyageur
Publié le 22 juill. 2024 sur Hotels
par un voyageur
Publié le 3 juill. 2024 sur Expedia
par un voyageur
Great stay
Publié le 17 juin 2024 sur HotelsQuick stay before we started back country hiking. Comfy beds. Free play arcades in lounge. Great place to stay.
par un voyageur
Condescending staff, just barely clean.
Publié le 13 oct. 2023 sur HotelsWhen we arrived we found a locked door with a self check-in QR code, upon scanning it we didn't have the required information. I called the number on the door and the host that answered was rude and condescending. Stated that they had emailed the instructions four times. I checked my inbox and spam no emails were found. He then finally validated my reservation and gave me the access code and room number.
The room was just ok, the beds seemed clean but the inside of the toilet was not and there was a chipped nail and some debris on the floor. Also before going to bed we found that the rooms window had been left unlocked.
par un voyageur de SCHILLER PARK
Publié le 4 oct. 2023
Easy access with door codes. Extra towels and coffee readily available. Quiet comfortable room.
Commentaires de Gestion de l’hôtel
4 oct. 2023 par Snow Chasers , Gestion de l’hôtel
Thanks for the great review. Hope you'll stay with us again.
