Note fondée sur 208 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Garland
Publié le 30 sept. 2024 sur Expedia
The room carpet was dirty. It also smelled like wet dog in the room. The bathroom was clean. Room would have been fine if it weren’t for the smell and the dirty carpet.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Cristina, We apologize for any inconvenience you experienced during your stay and appreciate your feedback. We will immediately address the concerns raised to ensure a comfortable stay for all our guests in the future. Thank you for bringing this to our attention.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Vincent,We are thrilled to hear that you had a wonderful experience at our hotel! We hope to welcome you back again soon for another fantastic stay.
par un voyageur
Publié le 27 sept. 2024 sur Hotels
The hotel was great as was the staff.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Nathan,We are delighted to hear that you enjoyed your stay with us, especially our dedicated team members. Our staff takes pride in providing excellent service to all our guests. Should you have any further feedback or need assistance, please do not hesitate to reach out to our management team.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Clean rooms, clean bathrooms.
Had to ring bell for attendant, was hard to understand
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jamie, We're glad to hear you found the rooms and bathrooms clean during your stay. We appreciate your feedback about the service and will address this with our team for improvement. We hope you will give us another opportunity to host you in the future.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Quiet hotel licated in a very busy area.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Sara,We appreciate your feedback on our hotel's location. It's great to hear you found it quiet despite being in a busy area. Your comfort is important to us, and we hope you enjoyed your stay with us.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Old blood stains on white comforter. Stains on hallway carpets, broken glass window in pool area, sheets and pillow cases were very wrinkled looked like it had been slept on
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Manager, Gestion de l’hôtel
Hello Brick,We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we will address your concerns with our housekeeping and maintenance teams to ensure a more comfortable experience for our future guests. Thank you for bringing these matters to our attention.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Everything about it was "ok"...but nothing was very nice.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Manager, Gestion de l’hôtel
Hello Charles,We appreciate your feedback and are sorry to hear that your experience did not meet your expectations. We value all comments as they help us improve our services for future guests. Thank you for sharing your thoughts with us.
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello CARLA,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another exceptional stay!
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Jeff,We are thrilled to hear that you had a wonderful experience during your stay with us! We hope to welcome you back again soon for another fantastic stay.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Manager, Gestion de l’hôtel
Hello Syvanna,We are thrilled to hear that you had a fantastic stay with us! If you have any further comments or suggestions, please feel free to reach out to us.
