Note fondée sur 799 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 janv. 2023 par Management, Gestion de l’hôtel
Dear Heric,Thank you for staying at the Holiday Inn Express Waldorf. We appreciate your feedback. We are delighted to hear that you enjoyed your recent stay with us.We hope to see you again should your travels bring you back to the area.Best Regards,HIE Waldorf Team
par un voyageur
Publié le 8 avr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
28 mai 2019 par The HIE Waldorf Staff, Gestion de l’hôtel
Thank you for your feedback.
par Sebastien
Publié le 31 août 2016 sur Hotels
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Hany Ibrahim, Gestion de l’hôtel
Dear Sergey,Thank you for your rating. We appreciate your feedback. Your experience is important to us, and I would love to hear more about how we can improve. Please feel free to reach out directly if you have any insights to share. We hope to welcome you back for a better experience in the future.Best regards,Hany IbrahimGeneral Manager
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Didn't like that the pool was closed it was one of the reason I pick this hotel.....did not like the stained carpet in the room
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Hany Ibrahim, Gestion de l’hôtel
Thank you for your feedback. I apologize for the disappointment regarding the pool closure; we understand how important that amenity is to our guests. I’m also sorry to hear about the stained carpet in your room. I want to assure you that we are currently in the process of replacing the carpets throughout the hotel to enhance our guests' experience. Your comments help us improve, and I hope you’ll consider staying with us again in the future.Warm regards,Hany IbrahimGeneral Manager
par un voyageur
Publié le 13 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Hany Ibrahim, Gestion de l’hôtel
Dear Sergey,Thank you for your rating. We appreciate your feedback. Your experience is important to us, and I would love to hear more about how we can improve. Please feel free to reach out directly if you have any insights to share. We hope to welcome you back for a better experience in the future.Best regards,Hany IbrahimGeneral Manager
par un voyageur de MEDELLIN
Publié le 8 oct. 2024 sur Expedia
muy buen hotel Aseado, buen desayuno y personal muy amable
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Hany Ibrahim, Gestion de l’hôtel
Dear Luis,Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay and that our breakfast and staff met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit.Best regards,Hany IbrahimGeneral Manager
par un voyageur
Needing upgrades!
Publié le 5 oct. 2024 sur HotelsCarpet was in terrible shape! Stained. Safe, as usual didn't open. Said battery low, and the woman at the desk didn't know how to change them. They are supposed to have them changed the next day, but that didn't happen. It's supposed to be a smoke free property, but people congregated outside the front door and on the sidewalk outside of rooms and had loud conversations late at night. Like they were hard of hearing. Not the greatest place to stay. Maybe I'll try somewhere else next time.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Hany Ibrahim, Gestion de l’hôtel
Dear Gary,Thank you for sharing your feedback. I sincerely apologize for the issues you encountered during your stay, including the condition of the carpet and the safe not functioning properly. I want to assure you that we are currently in the process of replacing the carpets throughout the hotel to enhance our guests' experience.I’m also sorry to hear about the noise disturbances and that our smoke-free policy was not upheld. Your comfort is very important to us, and I appreciate your comments as they help us improve. I hope you’ll reconsider and give us another chance in the future.Warm regards,Hany IbrahimGeneral Manager
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Hany Ibrahim, Gestion de l’hôtel
Dear Kimberly,Thank you so much for your perfect rating! We’re thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority, and it’s fantastic to know we met your expectations. We look forward to welcoming you back soon!Best regards,Hany IbrahimGeneral Manager
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Hany Ibrahim, Gestion de l’hôtel
Dear Senora,Thank you so much for your perfect rating! We’re thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority, and it’s fantastic to know we met your expectations. We look forward to welcoming you back soon!Best regards,Hany IbrahimGeneral Manager
