Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel sympa
Publié le 15 août 2018 sur HotelsHôtel sympa, j'avais un problème avec ma passe on m'a tout suite changé de chambre. Beaucoup de choix de Petit déjeuner, très grand chambre je suis pas déçu.
Commentaires de Gestion de l’hôtel
20 août 2018 par Robert Tchao, Gestion de l’hôtel
Cher Patita,
Merci d'avoir choisi notre hotel, ce fut un plaisir de vous avoir recu. Nous sommes content que vous avez ete satisfait de votre sejour.
A nous revoir bientot.
par un voyageur
Publié le 26 août 2024 sur Expedia
No se los recomiendo esta horrible nada que ver con las fotos
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello ESTRELLITA, We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us as we continuously strive to improve our services. We encourage you to contact our management team directly to discuss your concerns further. Thank you for sharing your thoughts with us.
par un voyageur
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Octavian Ion,We are very pleased to hear that you had a wonderful stay with us! Your satisfaction is our top priority, and we hope to welcome you back soon for another fantastic experience.
par un voyageur
Publié le 26 août 2024 sur Expedia
Nice place and convenient located
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Octavian Ion,We appreciate your feedback and are pleased to hear you found our location convenient during your stay. We strive to provide a pleasant experience for all our guests. If you have any further comments or suggestions, we encourage you to reach out to our management team directly. Thank you for choosing to stay with us.
par un voyageur
Publié le 22 août 2024 sur Expedia
Accommodating
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Rickia,We appreciate you taking the time to share your experience with us. If there are any future concerns, please don't hesitate to reach out to our management team for further assistance.
par un voyageur
Publié le 21 août 2024 sur Expedia
Good place to stay
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello james,We're glad to hear you enjoyed your stay with us. If there's anything else we can assist you with, please don't hesitate to reach out to our management team. Your feedback is valuable to us as we strive to provide a memorable experience for all our guests.
par un voyageur
10 out of 10, Do not recommend. Stay away.
Publié le 19 août 2024 sur HotelsMy stay was horrible. My family and i got to the hotel at btwn 1-1:30am Sunday morning. The guy in the front was very pleasant. The rooms was another story. A roach greated us as we enter the room. The smell was another. My sisters the clean freak get to cleaning the room. There was roach in the ice tray, i open the cabinet door to where the refrigerator and microwave wave is and roaches where running everywhere. There were food on the curtains. The floor look like it hasn't been mop in months, there were dry food on the floor. The bed sheets looked old with a lot of satins. This teaches me " NEXT TIME BRING SHEETS FROM HOME". I had to go downstairs to the receptionist to ask for airfreshner. The guy gave me a bottle of fabreeze, which i use to spary the carpet and curtains. This only keep the smell away for a couple of hours. I do not recommend staying at this hotel, especially if you are traveling with children with healt conditions.
Commentaires de Gestion de l’hôtel
21 août 2024 par Manager, Gestion de l’hôtel
Hello Tallea, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
par un voyageur
Publié le 19 août 2024 sur Expedia
First day i got double charged and our requested jacuzzi tub didnt work. The General manager has a serious attitude problem towards customers. He walked away from customers problems and said General management don't work weekends and left. They changed my room the next day and the jacuzzi tub worked, but one of the jets popped out and hit me in the back. The manager April returned my money and she made the stay pleasant with her kind acts.
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Demarcus A., We regret to hear about the challenges you faced during your stay. We apologize for any inconvenience caused and appreciate your feedback. We will address your concerns internally to ensure better guest experiences in the future. Our team is glad to hear that April was able to assist and make your stay more enjoyable with her attentiveness. Thank you for sharing your experience with us.
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Leroy,We are delighted to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back soon for another fantastic stay!
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Manager, Gestion de l’hôtel
Hello Junior, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
