Note fondée sur 930 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mai 2024 par Manager, Gestion de l’hôtel
Thank you for your review!
par un voyageur de Montréal
Publié le 21 sept. 2018 sur Expedia
Propre et confortable. Parfait pour un arrêt pour une nuit. Bon rapport qualité-prix.
Commentaires de Gestion de l’hôtel
23 sept. 2018 par JIM, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 22 oct. 2024 sur Expedia
It was quite and clean. The staff was nice. The bed was uncomfortable and blankets weren't great. Overall it was a fine place to stay.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Front desk Manager, Gestion de l’hôtel
Katherine, our team here at SureStay by Best Western would like to thank you for sharing your review! We are happy to know that you enjoyed your stay here with us. I apologize that we did not meet your expectations with the linen that was provided, as you know we are upgrading our rooms, and we will be upgrading our linen in the rooms as well. We would love for you to consider giving us a second chance so you can experience our hotel once the upgrades to the rooms are done, we would love the opportunity to attend to you. Hope to see you soon!
par un voyageur de Corbett
Publié le 22 oct. 2024 sur Expedia
Location was easy to access and staff was very helpful.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Front desk Manager, Gestion de l’hôtel
Thank you for sharing your experience with us Helen! Our team are thrilled to hear that you had a great stay here at SureStay by Best Western. Our team look forward to welcoming you back to stay here at SureStay by Best Western.
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Arrived at night and there was no lighted signage.....doubted I was where I was supposed to be.... the map hyperlink provided by Expedia indicates its a Super 8. Even in the lobby there was only a tiny sign that said Best Western. I understand the hotel is in transition. Check the breakfast sandwiches for mold......
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Front desk Manager, Gestion de l’hôtel
Thomas, first and foremost thank you for taking time to give our hotel. I am very sorry that your experience with us was not so pleasant. I thank you for bringing this matter to our attention, I personally went through the boxes of breakfast sandwiches and didn't find any more that we're bad. We strive every day to meet our guests' expectations so when they walk out of our lobby they are satisfied, our team hopes that you will consider giving us a second chance to show our improvements
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Very comfortable and clean
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Front desk Manager, Gestion de l’hôtel
Thank you, Terry! We're thrilled to hear that you enjoyed your stay here at SureStay by Best Western. Our team strives to provide excellent guest services, and it's always rewarding to receive such positive feedback. We look forward to seeing you again soon!
par un voyageur
Publié le 18 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Front desk Manager, Gestion de l’hôtel
thank you for that fabulous 10 out of 10 reviews! My team here is so happy knowing that they meet your expectations, and that you left content with the service that was provided. Guest's here at SureStay by Best Western are our number one priority. We hope you come to see us again!
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Front Desk Manager, Gestion de l’hôtel
Mariah, thank you for giving us a 5- star review. Your very much appreciated, and we are happy to know that you enjoyed yourself will staying with us, that we were able to meet your requirements. We can't wait to see you again!
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Front desk Manager, Gestion de l’hôtel
Kenneth we at SureStay by Best Western would like to thank you for your business! We would like to have you back !
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Nice and comfortable with great service and good TV quality
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Front desk Manager, Gestion de l’hôtel
Terry, thank you for your 4-star review and for choosing SureStay by Best Western. We're glad to hear that you enjoyed your stay with us. We constantly strive to improve, so any additional feedback you can provide would be greatly appreciated. We're looking forward to serving you again!
